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Sales Operations Specialist

Job in Ayer, Middlesex County, Massachusetts, 01432, USA
Listing for: VulcanForms Inc.
Full Time position
Listed on 2026-10-05
Job specializations:
  • Manufacturing / Production
    Industrial Sales, Operations Management
Salary/Wage Range or Industry Benchmark: 75000 - 103000 USD Yearly USD 75000.00 103000.00 YEAR
Job Description & How to Apply Below

About Us

Founded in 2015 to develop the world’s first industrially scalable laser metal additive manufacturing solution, Vulcan Forms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship.

Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

About Us

Founded in 2015 to develop the world’s first industrially scalable laser metal additive manufacturing solution, Vulcan Forms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship.

Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

Job Purpose

Vulcan Forms seeks a Sales Operations Specialist to own the commercial process behind a growing, multi-vertical manufacturing business. Today, proposals, order management, and forecasting run on the energy and know-how of the people doing them. As the business grows, this role turns that into a repeatable process the team can scale with. This is a hands-on position. The work includes preparing customer quotes, holding the pipeline to a consistent data standards, and documenting existing commercial processes.

The role supports a seven-person sales team and reports to the Senior Director of Commercial Operations.

Key Responsibilities
  • Serve as the deal desk for the commercial team — quote intake, preparation, pricing review, and approval routing
  • Prepare and issue customer quotes, including complex and non-standard configurations
  • Assemble cost and margin inputs from engineering and finance, and prepare the pricing recommendation for approval
  • Maintain quote templates, product structure, and pricing rules, and track quote turnaround against a target
  • Facilitate the forecast process with the business unit owners, who own their forecast, driving it to a committed number on a weekly and quarterly cadence
  • Own forecast reporting and visibility - collecting, consolidating, and sharing the data through our commercial systems
  • Set the pipeline data quality standard and audit against hygiene and accuracy
  • Track quota attainment and supply attainment data to Finance
  • Own the handoff from quoted/won opportunity to purchase order, coordinating across commercial and operations
  • Own customer follow-through — order status, expediting, and chase-downs — and elevate early when a delivery commitment is at risk
  • Enforce commercial data standards for opportunity…
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