Propane Service Technician

Description

This position is eligible for a $3,000 sign-on bonus
. Hourly pay is based on a range of factors that include relevant experience, knowledge, skills, and other job‑related qualifications.

Propane Service Technicians are responsible for the installation, maintenance, and repair of residential and commercial heating systems, as well as related tanks and piping.

• Installs, maintains, and repairs tanks, piping, heating equipment, and appliances at commercial and residential customer sites.
• Communicates in a timely manner with dispatchers, maintaining a schedule and ensuring any delays are properly communicated to the customer.
• Follows a standardized format for customer repair visits, documenting all installed equipment upon arrival (make, model, serial number, type of fuel, required test measurements, and pictures where applicable).
• Diagnoses diverse electrical and mechanical service issues.
• Explains the diagnosed issue and resolution in concise terms to the customer.
• Conveys company pricing and services to customers with clarity.
• Obtains any needed replacement parts, calibrates systems to manufacturer’s recommendations, and thoroughly tests components for functionality.
• Identifies and reports potential opportunities for additional business (newer system, service contracts, additional services).
• Completes visits by obtaining customer signatures and correct contact information, including email address.
• Notifies dispatchers of any issues that require repair or compromise delivery or service.
• Maintains proper stock, parts, tools, and safety equipment in the vehicle.
• Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting mechanical issues, and submitting completed monthly vehicle inspection forms.
• Participates in company‑provided training on latest industry technologies.
• Executes other tasks assigned by the Propane Service Manager.

• Minimum of three years of experience in propane service (waived for trainees).
• Appropriate licensing (e.g., NH Gas Fitter License with Service Technician endorsement, NH Master Plumber License, MA LP Installer, MA Master Plumber License, ME Propane and Natural Gas Technician). Licenses are waived for trainees who obtain proper trainee credentials.
• Clean MA/NH/ME driving record.
• Understanding of blueprints, plans, and manuals.
• Ability to pass company‑provided drug test, alcohol test, and physical examination.
• Availability to work a flexible schedule, including weekends, overtime, and on‑call shifts.

This is an hourly, non‑exempt position. Electronic timekeeping of all hours worked is required.

The job requires frequent standing, walking, bending, and kneeling to view underside of tanks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Hourly pay opportunity: $28.00 to $40.00
.

• Employee discount on gasoline, residential propane, and oil.
• Medical, Dental, and Vision Insurance.
• 401K Retirement Plan with Company Match.
• Paid Time Off.
• Company‑paid Life Insurance, with optional additional coverage.
• Short‑Term and Long‑Term Disability.
• Critical Illness and/or Accident Insurance.

Haffner’s is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

Haffner’s is committed to providing a safe work environment for all employees.