Service Technician

As a Mobile FMD Technician you will be part of a team that maintains a fleet of vehicles for a contract customer providing service and maintenance. This role is part of the Fleet Management Division reporting to the FMD Operations.

Field‑based:
Work is conducted on‑site at customer locations. Candidates for this position should be based around the Kent area.

• Undertake comprehensive preventative maintenance and repair standards.
• Correct fault diagnosis to ensure replacement parts are fitted correctly and warranty claims are in line with warranty terms.
• Ensure full and complete end‑of‑shift handover including vehicle on or off‑road status.
• Attend customer sites as required to carry out repairs.
• Complete job cards, service sheets, timesheets, and any other relevant paperwork accurately, timely and efficiently.
• Undertake diagnostic analysis where appropriate.
• Build rapport, develop trust and respect from both internal and external customers.
• Contribute to the development and delivery of an effective and proactive cultural environment.
• Perform any duties reasonably required for the effective operation of the area.
• Contribute towards the continuous improvement of processes/methods and operating practices within the business stream.
• Undertake necessary training to become multi‑skilled.
• Ensure the most efficient and highest possible standard of mechanical and electrical repair, preventative maintenance, and modification of customer vehicles and related ancillary equipment.
• Work as part of the team to maintain and build employee and customer relations to achieve all set financial and cultural objectives/targets.
• Enforce company, industry and legal health, safety & environmental standards always and without exception.
• Understand and always adhere to Company Safe Systems of Work within the workshop or mobile operations.
• Report any accidents, risks and near‑misses without delay, in line with Company procedure.
• Maintain exceptional housekeeping standards within the workplace at all times.
• Use personal protective equipment (PPE) always and without exception. Report defective PPE immediately.
• Wear the corporate uniform as allocated at all times.

• GCSEs in Mathematics and English, F‑Gas 2079, electrical and mechanical certificates.
• Experience of working in a mechanical environment, ability to read wiring diagrams and technical information.

Essential – Mechanical and/or Refrigeration experience, ability to work with minimal day‑to‑day supervision, computer literate, excellent oral and written communication skills.

• Full driving licence.
• Flexibility to work at different locations when required.

We offer competitive compensation and comprehensive benefits and programs.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.