Spa Manager

Spa Manager - Lochgreen House Hotel newly part of RAD Hotel Group

Location: Lochgreen House Hotel, Troon
Company: RAD Hotel Group
Full-time | Permanent

Lochgreen House Hotel has recently joined the award-winning RAD Hotel Group, and we are looking for an exceptional Spa Manager to lead our spa team during an exciting new chapter for the hotel.

This is an outstanding opportunity for an experienced, passionate, and commercially minded spa professional to oversee the day‑day operation of our spa, delivering exceptional guest experiences while driving performance, team development, and business growth.

As Spa Manager, you will be responsible for leading all aspects of the spa operation, ensuring the highest standards of customer service, treatment delivery, cleanliness, and financial performance. You will inspire and develop your team while creating a welcoming and relaxing environment for every guest.

• Lead, motivate, and develop the spa team.
• Deliver exceptional guest experiences and maintain outstanding service standards.
• Manage daily spa operations, including treatments, reception, retail, and facilities.
• Drive treatment and retail sales while achieving financial targets.
• Recruit, train, and coach team members.
• Manage rotas, payroll, stock control, and budgets.
• Ensure compliance with health, safety, and hygiene standards.
• Work closely with the hotel management team to develop promotions, packages, and guest experiences.

We're looking for someone who has:

• Previous experience managing a spa or wellness operation.
• Strong leadership and people management skills.
• A passion for delivering exceptional customer service.
• Excellent organisational and communication skills.
• Commercial awareness with the ability to drive revenue and profitability.
• Experience in recruitment, training, and performance management.
• A positive, hands‑on approach and the ability to thrive in a busy hospitality environment.

• Competitive salary depending on experience.
• Company benefits and employee discounts across the RAD Hotel Group.
• Career progression opportunities within a growing hotel group.
• Ongoing training and development.
• A supportive and collaborative working environment.
• The opportunity to play a key role in the future of Lochgreen House Hotel's spa.

If you are an inspiring leader with a passion for wellness, luxury hospitality, and delivering memorable guest experiences, we'd love to hear from you.

Apply today and become part of the exciting future of Lochgreen House Hotel and the RAD Hotel Group.