Conference & Banqueting Operations Manager

South Ayrshire | £38,000 to £40,000 per annum + Excellent Benefits
The job:  based in an iconic venue on the Ayrshire coast, you will lead the delivery of weddings, conferences and events within one of Scotland's most prestigious 5-star resorts.
The person:  An experience hospitality leader with a passion for executing exceptional events, leading high-performing teams, and creating unforgettable guest experiences in a luxury hotel environment.
What you will get in your new role    Salary from £38,000 to £40,000 per annum
Subsidised staff accommodation (if required)
Access to a meal on shift in the staff canteen
Employee discounts and use of facilities
Uniforms provided and laundered at the company's expense
Ongoing training and development
Responsibilities in your new role as Conference and Banqueting Operations Manager   As the Banqueting Operations Manager, you'll ensure every event runs smoothly and delivers an exceptional guest experience.

Key responsibilities include:

Overseeing the day-to-day delivery of wedding, conferences and events
Leading and supporting the banqueting team throughout each event
Liaising with clients, event planners, suppliers, and hotel departments
Attending planning meetings and client briefings
Coordinating room set-up, service, and event breakdown
Acting as the main point of contact for clients and VIP guests during events
Delivering announcements and hosting events when required
Managing and operating in-house AV equipment
Maintaining function rooms, equipment, and storage areas to a high standard
Handling last-minute requests and resolving issues professionally
Ensuring exceptional customer service at every stage of the event
Your personality, experience and qualifications   You'll be a confident leader with a passion for delivering exceptional events and customer service. You'll ideally have:

Previous experience in banqueting, events, or hospitality management
Excellent leadership and team management skills
Strong communication and interpersonal skills
A hands-on, organised, and proactive approach
The ability to perform well under pressure and solve problems quickly
Strong time management and organisational skills
Good commercial awareness
Confidence communicating with clients, guests and colleagues
A flexible approach and the ability to adapt to changing priorities
A passion for delivering outstanding guest experiences
Apply now!
Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.

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