Assistant Manager - Lounge and Bar - 5* Hotel

Location: Ayrshire

Yellow 42 Recruitment are currently recruiting for an assistant manager for a 5-star hotel in Ayrshire for their tea bar/lounge – offering lite snacks and excellent wines and spirits.  

This role would suit someone who is ready to step up from being a supervisor or an assistant manager in a smaller establishment, ready to make the move to an iconic resort.

What you need to demonstrate

Able to manage multiple outlets and a large number of staff.

Effectively manage distribution of workload amongst self and direct reports

Respond appropriately to guest needs during hours of operation

Lead the team by setting a positive example

Monitor employees to ensure performance expectations are met.

Conduct appraisals in line with guidance given from the F&B Services Manager in line with completion dates

Lead the team by creating an environment in which direct reports can take responsibility and authority for their own work and development

In conjunction with the F&B Services Manager, develop and implement Training programmes for Departments

Lead the team by communicating effectively

Display an understanding of the impact that menu choice has on productivity and profitability

Initiate and maintain timely recording of and follow-up of all bookings

Conduct performance or reviews with direct reports as necessary on a timely basis

Provide creative methods for improving Customer Service

Continuously review and improve internal operations methods in own Department and suggest to other Departments how they might assist in general improvements through appropriate forum

To generate new ideas for service and products that will maintain a competitive and leading edge over our competitors

Who you are

Must be able to communicate effectively in spoken and written English.

Previous experience of working in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager Level or above is essential

Degree/HND or equivalent preferred

Ability to analyse financial information and prepare budget and outlet goals and to monitor and control payroll and other costs preferred

Must be resourceful, creative and maintain flexibility.

Be able to lead a team by creating the right example, training, motivating and mentoring to achieve desired ends

Comprehensive computer skills preferred

Intermediate or Elementary Food Hygiene Certificate desirable

Personal License Holder desirable

What is on offer

Salary £31.5k or above DOE

Subsidised live in accommodation if required

Access to a meal on duty in the staff canteen.

Friends & Family Rooms Programme - discounted room rates

Discounts available at the Food & Beverage outlets

Resort Facilities – use of the Spa, Gym and facilities

Discounted room rates at all company properties.

Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.

Employee Assistance Programme – offering a range of Employee Assistance Help Lines.

Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available

PLEASE NOTE THAT THERE IS NO SPONSORSHIP VISA IN PLACE FOR THIS ROLE - FULL RIGHT TO WORK IN UK IS ESSENTIAL