HR Operations Front Office Manager

HR Operations Front Office Manager 80 – 100% (f/m/d)

Join Hitachi Energy as HR Operations Front Office Manager in Switzerland. You will lead a team of 12 HR professionals and drive excellence across payroll, benefits, social security, and immigration.

You will manage the HR front office operations, champion continuous improvement, and act as a trusted advisor for HR inquiries. You will collaborate with local leadership and the broader HR community to design solutions that meet evolving business needs while ensuring compliance with Swiss labor laws and GDPR.

• Oversee and manage the HR front office team in Switzerland, including performance management, coaching, and development.
• Ensure timely and accurate processing of HR services (payroll, social security, benefits administration, immigration) adhering to local regulations and company policies.
• Act as the primary point of contact for employee inquiries regarding HR policies, procedures and processes in the area of responsibility.
• Manage HR data entry and maintain data integrity within HRIS platforms.
• Collaborate with local management and the rest of the HR community on new local business requirements and projects, ensuring operationally sound processes.
• Identify opportunities for process improvement and implement best practices to enhance efficiency and employee satisfaction within HR operations.
• Ensure compliance with Swiss labor laws, data privacy regulations (GDPR), and internal company policies.
• Support internal HR projects and initiatives as required and manage relationships with external HR service providers and vendors where applicable.

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Minimum of 5-7 years of experience in HR operations or HR administration, with at least 5 years in a leadership or managerial role.
• Strong understanding of Swiss labor law, employment regulations and proficiency in HRIS systems.
• Fluency in German and English (both written and spoken) is essential. French or Italian is a plus.
• Excellent interpersonal and communication skills with the ability to interact effectively with employees and stakeholders at all levels.
• Proven ability to manage and develop a team and strong organizational skills and attention to detail.
• Ability to work independently, prioritize tasks, and manage multiple priorities in a fast‑paced environment.
• Demonstrated problem‑solving skills and a proactive approach to continuous improvement.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD.