Service Sales Specialist

ABB

Bei ABB unterstützen wir Industrien dabei, effizienter und sauberer zu arbeiten - und jede einzelne Person trägt hier dazu bei. Wir bieten allen Mitarbeitenden die Möglichkeit, Verantwortung zu übernehmen und die eigene Entwicklung aktiv voranzutreiben. Gemeinsam entstehen Lösungen, auf die alle stolz sein können. Wir suchen engagierte Talente, um gemeinsam die Welt voranzutreiben.

Service Sales Manager

In this role, you will have the opportunity to develop service sales, from lead generation, service sales opportunities creation until securing the profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) and sell the entire Service portfolio. You will also showcase your skills by building long‑term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is hybrid.

This role contributes to the Service of Mining and Materials Business Line within the Automation Process Industries division in a defined global region.

• Penetrating into IB, promoting various upgrades, retrofits, and value‑add services to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices, preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

You will join an international collaborative team working in a changing business environment, where you will be able to thrive.

• Degree in Engineering Disciplines or Business and 5+ years of experience in similar roles.
• You are highly motivated and enjoy working in an agile market and you're willing to travel up to 30%.
• Demonstrated experience in managing accounts, increasing sales growth, and complex negotiations.
• Solid stakeholder management skills, with the ability to work with cross‑functional teams and customers.
• Solid data‑driven pipeline & forecasting discipline (e.g., SFDC).
• Proven tender/pursuit leadership up to complex, high‑value solution deals.
• Effective written and verbal communication skills, with fluency in English;
  German and other languages are welcome.

• Flexible working hours.
• Learning and growth opportunities.
• Career growth opportunities.
• Generous vacation allowance.

We help the mining industry become safer, leaner, and more sustainable by combining electrification, automation, and digital technologies with over 130 years of experience. Our comprehensive mining services portfolio – ranging from engineering and maintenance to digital and lifecycle solutions – supports customers in maximizing asset performance and availability. Together with our customers, we deliver tailored, data‑driven solutions that enable reliable operations today while shaping the future of the all‑electric, connected mine.