IT Manager
Job in
Bainbridge Island, Kitsap County, Washington, 98110, USA
Listing for:
Bloedel Reserve
Full Time
position
Listed on 2026-09-06
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly
USD
120000.00
180000.00
YEAR
Job Description & How to Apply Below
Position's
Purpose:
Oversees and manages IT operations, systems, and infrastructure. Ensures the efficient, secure operation of IT resources and nurtures the overarching objectives of the business. Leads the day-to-day delivery of technology services for Bloedel. Serves as a connection between technology strategies and the broader goalsof Bloedel. Advises on, assists in contractor evaluation and hiring, and plays a project management role in projects beyond the technical scope of the IT Manager.
The role blends hands‑on operational ownership(reliability, support, security, and delivery) with planning and prioritization(roadmaps, budgets, vendors) to ensure IT enables business outcomes.
ESSENTIAL FUNCTIONS:Daily maintenance and troubleshooting of IT systems. Provides regular user support to include:- Onboarding and offboarding users - device set up and retirement
- Troubleshooting user issues - ticket management, device and software functionality
- Events - design solutions to support events and troubleshoots issues that arise
Collaborates with members of the leadership team to identify technology needs and requirements of different teams and gathers feedback.Manages all aspects of device management to include:- inventory of hardware and peripherals (assignments/user management, lifecycle tracking, warranty/service agreement status).
- Software license management and installations
Creates and maintains a technology roadmap that outlines the strategic direction for IT initiatives, including short‑term and long-term goals, technology investments, and project timelines that align with Bloedel's growth and strategic plans.Implements and manages security measures to protect Bloedel's IT systems and data by establishing security policies, ensuring firewall and antivirus protection, and monitoring potential threats. Measures will include ongoing staff education on topics such as AI, file storage protocols, and avoiding security breaches (phishing, scams, and security protocols).Evaluates vendors, hardware, and software options, considering cost, compatibility, and support, and makes recommendations to members of the leadership team based on these evaluations.Manages the IT budget and allocates resources for various projects and operational needs. Balances the allocation of funds to support current operations, ongoing maintenance, and strategic initiatives. Regularly evaluates costs and seeks opportunities to optimize spending.Negotiates vendor contracts, identifying areas for cost savings and ensuring that IT expenses align with the budget.Manages the full project lifecycle including defining scopes, creating project plans, allocating resources, regular monitoring of progress, budget tracking, and communication with stakeholders.Setting and monitoring service level agreements (SLAs) for IT support to ensure timely response and issue resolution and maintain high service availability.Performs regular risk assessments and implements disaster recovery plans.Maintains relationships with technology vendors and service providers, including negotiating contracts, reviewing performance, and making recommendations for vendor selection or changes.Plays a lead role in advising on structure long term trajectory of the Bloedel Reserve Customer Relationship Manager and database, in support of the Development and Operations teams.Supports Marketing & Communications department in website issues, utilizing outside support as needed.Assists all departments in developing long-term technology strategies and improvements.REQUIREMENTS:
Exceptional technical proficiencyExperience with infrastructure and systems managementA strong grasp of cybersecurity principles and best practicesFamiliarity with cloud platformsUnderstanding of data management and analyticsExperience with networking concepts, protocols and technologiesUnderstanding of IT service management frameworksFamiliarity with various operating systemsProficiency in managing hardware components and end‑user devicesStrong leadership skills, strategic thinking abilities and emotional intelligenceClear and effective communication skillsStrong problem‑solving and decision‑making skillsA…
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