Office Specialist

Office Specialist 2

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Seeking a fulfilling administrative position that allows you to make a difference? Step into the role of Office Specialist 2 at our Child Welfare agency, where your commitment to excellence will directly enhance the well-being of our community!

We are currently seeking an Office Specialist 2 to join our Child Welfare team based in our Baker City office. Baker City is part of rural Eastern Oregon. Learn more about the community, housing, and resources at

As an Office Specialist 2, you will:

• Provide administrative and records support, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, accurately logging all transactions in our records system.
• Support protective services and permanency staff by entering case data and documentation into the OR-Kids database.
• Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.

• A valid driver's license and acceptable driving record are required for this position. AND
• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

We are looking for candidates with:

• Demonstrated experience performing detail-oriented work with strong problem-solving and critical thinking skills.
• Demonstrated excellent verbal and written communication abilities, with a track record of being a dependable and responsive team resource. Demonstrated success in collaborative team environments.
• Experienced and skilled in managing multiple priorities and meeting competing deadlines effectively.
• Demonstrated proficiency in using computer systems and Microsoft Office applications, including Word, Outlook, and Excel.
• Experience being self-motivated and organized, with the ability to manage time efficiently, take initiative, and proactively assist others.
• Experience identifying when additional support is needed and comfortable seeking guidance when appropriate.
• Demonstrated experience being adaptable and flexible in responding to shifting priorities and changing work environments.

• Work Locations:
  Offices and community sites.
• Travel:
  Occasional travel for meetings, trainings, and other case related activities.
• Hours:
  
  Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.
• Physical Requirements:
  
  Occasional physical activity, including lifting up to 50 pounds.
• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.
• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.
• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Attention all candidates!

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history are clearly outlined as this information will be used to determine your starting salary range.
  
  Note:
  
  Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring…