Human Services Case Manager

Job Description

Initial Posting Date: 07/28/2026

Final date to receive applications: 08/11/2026

Agency: Department of Human Services

Salary Range: $5,193 - $6,904

Position Type: Employee

Position Title: Human Services Case Manager

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!

As a Human Services Case Manager, you will:

This position will match the needs of Aging and People with Disabilities in the community with current federal, state and local programs or other resources that are available to meet those needs. This is done through case management and by screening applicants for long term community-based care and nursing homes. This position will also assess eligibility, re-determine needs, and adjusts benefits and services accordingly.

Also, this individual will act as an advocate for clients and aging and persons with disabilities within the community.

A valid driver’s license and acceptable driving record are required for this position.

• A bachelor's degree in a Behavioral Science, Social Science, or a closely related field.

OR

• A bachelor's degree in any field AND ONE YEAR of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).

OR

• An associate degree in a Behavioral Science, Social Science or a closely related field AND TWO YEARS of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).

OR

• Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing)

• Experience screening and assessing candidates through interviewing to determine initial eligibility for Long Term Care Services (LTCS)
• Experience developing detailed individualized service plans
• Experience reaching out to community referrals for other services including Adult Protective Services
• Experience documenting all aspect of the cases in narration

• This position requires work on site and is not a remote position.
• The office is open from 8am-5pm, Monday through Friday. The needs of the public will be adequately served.
• The work schedule for this position is a 40-hour work week. May require some overtime work before and after scheduled work hours and on weekends.
• General office conditions. This position also includes an office environment that includes long periods of sitting for data entry, document reviews and desk side interviewing.
• Daily ongoing use of a keyboard and CRT screen are necessary. There may be physical exertion such as climbing stairs, walking on uneven terrain and transporting a laptop.
• May come into contact with irrational, hostile or angry people who could become physically aggressive or have weapons.
• May come into contact with persons with communicable diseases such as staph infections, Hepatis, MRSA or lice.
• This position requires a valid driver's license and an acceptable driving record. If not, you must be able to provide an alternate method of transportation.
• This position requires travel of more than 100 miles per one-way trip. You must travel to homes of clients, hospitals, nursing facilities and other facilities as well as other field offices and to Salem.
• Travel may be in inclement weather.
• This position requires a good attendance pattern, and appropriate use of accrued paid leave in order to ensure branch coverage for vacations and other leaves, as well as acceptable customer service for our clients, community partners and the general public.

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to…