Fraud Operations Team Leader

Position: Shakepay Fraud Operations Team Leader
Lead fraud protection initiatives at Shakepay while ensuring a best-in-class customer experience. If you're an experienced fraud expert in fintech and crypto, apply now to elevate our risk management capabilities.

As the Fraud Operations Lead, you’ll take charge of safeguarding Shakepay’s platform and customers from various fraud threats. This role requires over five years of experience in risk management within fintech or crypto, showcasing strong leadership and technical skills. Collaborate across teams to enhance operational performance and streamline fraud prevention methods while fostering a high-performing team culture.

Key Responsibilities:

• Lead team efforts against fraud and financial risk

• Own operational performance and continuous improvement

• Act as DRI for key fraud and risk initiatives

• Enhance Shakepay’s fraud prevention capabilities

• Use data insights to drive operational efficiency

Requirements:

• 5+ years in risk or fraud operations

• Strong cryptocurrency ecosystem understanding

• Proven leadership in high-growth environments

• Hands-on proficiency in SQL and operational analysis

• Experience balancing automation with customer experience

Bring your expertise in fraud prevention and operations management to Shapepay's innovative journey.
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