Residential Supervisor

Job Summary

Oversee the day to day operations of the Group Home Programs.

• Ensure whereabouts, compliance with program at all times. Program is expected to be followed to the letter.
• Dress Code
• Language
• Location
• Seven Manners
• Spend time each week at recreation and sharing meals with residents, minimum of 4-6 hours weekly.
• Ensure hospitality is delivered at a high level.

• Communicate proactively to all staff. Plan for day, night and next day.
• Responsible for staff scheduling and resident scripting.
• Shift summaries.
• Coach and train as needed.
• Confront and address all policies not being followed.

• Ensure houses are clean at all times. Work in partnership with mentoring specialists to ensure rooms, common areas and perimeters are on point at all times.
• Report all required repairs to the Director of Maintenance.
• Review the shift reports and monitor daily activity.

• Resolve all concerns as they arise. Do not let things go unresolved.
• Communicate in a professional manner at all times.
• Give advance notice of any schedule changes. Time off must be approved by Human Resources.
• Provide daily shift summaries and weekly 3x3 reports.
• Conduct timely follow-up for any incidents occurring while on shift.

You will be required to exercise flexibility;
Timothy Hill is a 24/7 organization and at times schedules, roles and shifts are subject to change to meet the needs of the residents, programs and organization. Supervisory employees are expected to work a minimum of 45 hours a week. Although this is a salaried, exempt position we do allow for Hazard Pay in extenuating circumstances at the discretion of the Executive Director.

• Ability to perform all TCI protective interventions
• Ability to navigate campus and respond quickly to crisis situations
• Ability to participate in recreational activities and/or workouts with residents
• Ability to sit or stand for extended periods of time
• Ability to transport residents as needed

• Must have a high level of integrity and ability to work with confidential information.
• Must be flexible, self‑motivated and able to follow through on tasks and projects.
• Valid New York State Driver’s License

• High School Diploma, College degree preferred and/or over five years of experience in the childcare field
• Supervisory Experience
• TCI to employment
• TCI Train the Trainer Certification within six (6) months of employment

• Reference Checks
• Drug Testing
• Motor Vehicle Report (MVR)
• Louisiana CANS
• Federal Fingerprint‑Based Criminal History Check
• Out‑of‑State Background Checks for Residences within the past 5 years, if pertinent.
• Any other clearances required by the state of Louisiana