Accounting Support Clerk - PayOps

EPIC Accounting Support Clerk I
- Pay Ops

Do you have the ability to demonstrate, understand and apply HFD's core purpose and values in all that you do? At HFD our core purpose is to help the underserved live healthier. In order to accomplish this mission, we must ensure that our team is aligned with our E.P.I.C. values:

• Excellence:
  Always exceeding expectations!
• Passionate:
  Executing with boldness!
• Innovative:
  Pioneering a better way!
• Collaborative:
  Together we win!

The EPIC Accounting Support Clerk I
- Pay Ops we are looking for:

Reporting to the Revenue Management Lead, perform multiple accounting support functions, such as compiling, sorting, and preparing documents and reports, issuing bills and invoices, bookkeeping, calculating and verifying debit and credit amounts, and posting transactions to appropriate accounts. Ensure the appropriate filing and maintenance of accounting records. Input data into financial systems and reconcile reports. Create and produce reports and assist accountants on special projects as necessary.

Mid-level support role. Completes routine tasks under moderate supervision. Typically requires at least 2 years of related experience.

As an Accounting Support Clerk I
- Pay Ops, you will:

• Manage daily operations and execute specialized tasks efficiently in a fast-paced environment.
• Process various payment types including Provider Payments, Monthly Credit Pull Fees, Check Refunds, and Patient Payments (ACH/CC), ensuring compliance with regulatory standards.
• Post automated ACH and credit card payments, including reversals, accurately in the system.
• Deposit and post check payments to both the patient ledger and Trust Bank Account.
• Upload all payment data to a shared public file for transparent record-keeping.
• Handle cancellations, write-offs, returned payments, and ledger adjustments such as outstanding fees or negative liabilities owed to HFD.
• Generate daily Data Integrity Updates and perform regular audits to ensure accuracy in payment postings.
• Utilize software tools including Microsoft Office, PDF applications, and ELI to verify posting accuracy, with ELI serving as the primary system of record.
• Ensure all work meets accuracy, completeness, and timeliness standards in accordance with SOP (Standard Operating Procedure) guidelines.
• Complete daily dashboards for assigned tasks within ELI.
• Maintain the Admin and Revenue email inboxes, responding to provider adjustment requests and other inquiries.
• Create Interest Addendums using T-Value software to calculate applicable interest.
• Assist with periodic reconciliation of Provider Liability Accounts.
• Provide regular reports to management summarizing accomplishments, identifying areas for improvement, setting performance goals, and evaluating system effectiveness.
• Additional responsibilities as needed.

Requirements

• Experience working in Accounting, Medical Billing, Finance or Banking
• Associate degree or and 2-4 years industry experience
• Ability to pay close attention to detail and be self-motivated
• Ability to multitask and excel in a fast-paced environment
• Beginner / Intermediate proficiency in Microsoft excel

Benefits:

• Medical, Dental, Vision Insurance
• 401k with 4% company match.
• Time off: 10 days of PTO, 6 days of paid sick time, plus 6 paid holidays. With 1 floating holiday (from the HFD approved list)
• EPIC company culture

Salary Description $19-$24/hour, dependent on experience