Service Cashier Receptionist

Pay Scale:
Base Hourly compensation of $17.00 - $18.00.

The Receptionist is responsible for answering all incoming telephone calls into the dealership in a professional and timely manner and providing information requested or directing callers to the proper party. The cashier assists all Parts and Service customers primarily by taking payments.

• Answer incoming phone calls, direct callers to the appropriate department or individual, and take a thorough message.
• Greet all showroom guests promptly and determine the nature of their visit.
• Direct guests to the correct department, notify the appropriate person that a customer is waiting, and make the proper introduction.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Enter data into the computer system and run necessary reports.
• Takes payment in the form of cash, credit, or check to be applied to parts and service invoices.
• Responsible for closing procedures, reconciling payments to cashier reports.
• Assist the Business Office with scanning and paperwork as needed.
• Receive and log all incoming express mail packages and distribute them to the proper party.
• Safeguard customer and dealer information per established policy.
• Adhere to the established dress code policy at all times.
• Ensure the appearance of the showroom and work area is always in pristine condition.
• Adhere to the work schedule, arrive before the scheduled start time, and be productively engaged at the workstation by the scheduled time.
• Exemplify organizational culture and hold others in the department accountable for doing the same.
• Other related duties as may be assigned.