Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Location:

Bakersfield, CA

Compensation: $21.00 - $23.00 per hour (full time)

Our agency opened in 2007 and is a close-knit team of four focused on strong performance and great customer relationships. We stay involved in the community through local events, sponsoring high school tennis, and participating in charity golf outings. We offer a 401(k), health benefits, licensing paid upfront, and a strong focus on work‑life balance.

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.