Training & Development Analyst

RESPONSIBILITIES:

Professional Development & Training Coordination

* Coordinates with Director of Organizational Excellence, Training & Development in the analysis, development, and implementation of training needs and goals.

* Serves as the primary, initial contact for professional development and training while providing front-line customer service to the campus community, the Human Resources Department, and external contacts, via telephone, email, and in-person contact.

* Provides guidance to leadership on policy and procedures related to operational functions and contributes input to discussions surrounding evaluation of strategies.

* Develops, facilitates and coordinates training program courses, sessions, webcasts, online presentations, videos, conferences, and workshops for a diverse university audience, including faculty, staff, students, and administration.

* Delivers and facilitates professional development and training content to individuals or large groups.

* Coordinates the presentation of professional development/training program classes and utilizes other internal and external trainers in the delivery of professional development/training content.

* Maintains knowledge on content of programs and technology of systems. Provides recommendations for campus use.

* Contributes to the development and maintenance of a training library of manuals, books, curricula, publications, and training aids, such as videos, as well as on-line documentation.

* Evaluates, researches, and analyzes various traditional and emerging methods of training, including but not limited to multimedia, workshops, interactive, computer based, lectures, etc., to determine their effectiveness and provide data-supported recommendations for program improvement.

Training Logistics & Data Administration

* Supports, researches, and/or develops data tracking strategies, and maintains all databases, records, and files related to professional development and training.

* Collaborates with Director of Organizational Excellence to develop and provide targeted and strategic program information including brochures, flyers, and other materials, to the campus community. Coordinates, administers, and updates accessible marketing materials, including plans, initiatives, and online calendars/schedules.

* Organizes training manuals, reference library, evaluation procedures, multimedia visual aids, and other educational materials.

* Maintains registration lists and provides scheduled reminders to attendees.

* Reserves conference rooms, ensures timely updates of website, and makes other logistical arrangements, working closely with CSUB employees, vendors, and guest speakers as necessary.

* May serve as backup for maintenance and updates of CSUB People and Culture website.

REQUIRED QUALIFICATIONS

EDUCATION & EXPERIENCE:

* Human Resources Professional II:
Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

* Human Resources Professional III:
Equivalent to a bachelor's degree in a related field and four years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

LICENSES:
Possession of a valid driver's license or the ability to obtain by date of hire.

SKILLS, KNOWLEDGE & ABILITIES (SKA's):

* Regular and reliable attendance is required.

* Excellent facilitation, presentation skills. Ability to conduct and facilitate trainings with small to large groups.

* Ability to understand, interpret, and communicate bargaining unit guidelines.

* Working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training and research methods.

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