Kern Health Systems

Cultural and Linguistics Specialist I Bilingual II Kern Health Systems Overview

Qualified applicants are considered for positions without regard to race, color, religion, sex (including pregnancy, childbirth and breastfeeding, or any related medical conditions), national origin, ancestry, age, marital or veteran status, sexual orientation, gender identity, genetic information, gender expression, military status, or the presence of a non‑job related medical condition or disability (mental or physical).

KHS reasonably expects to pay starting compensation for the position of Cultural and Linguistics Specialist I Bilingual II in the range of $26.73 – $34.70 hourly.

Under the direction of the Kern Health Systems Cultural & Linguistic Services Manager, the Cultural & Linguistics Specialist will assist with the routines of the Cultural and Linguistics Program; develop cultural and linguistic interventions and assist with the preparation and delivery of presentations to staff, members and providers.

This position is a non‑exempt classification and is responsible for assigned health education functions as defined by the KHS Cultural & Linguistic Administrative and Support Supervisor for a Knox‑Keene licensed health maintenance organization (HMO).

• Assists in assessing member cultural and linguistic needs, and in developing, planning, organizing, and evaluating member health education and cultural and linguistic activities, which may include special events in conjunction with community celebrations, workshops, seminars and discussion groups.
• Assists in identifying and networking with community leaders to promote cultural and linguistic services; refers members to cultural and linguistic program, services and resources.
• Assists in organizing and conducting educational presentations to staff, members and providers.
• Research cultural and linguistic topics and prepares informational materials including reports and memos.
• Prepares exhibits, posters and displays for presentation at meetings, conferences or trainings.
• Prepares reports and other documentation of cultural and linguistic program activities.
• Assists with regular provider and member needs assessment to continue to find best ways to bridge the language and culture gap in the provision of care.
• Assists with coordinating the development and implementation of innovative tools to assist provider network and health plan staff in improving language and culturally appropriate care for member population.
• Provides simultaneous interpretation services at KHS Committee meetings and focus groups, as necessary.
• Ensures implementation of feedback surveys, and tracks and trends service utilization figure, produces necessary reports and completes special projects and presentations as necessary.
• Coordinates the translation process, assigning interpretation requests, creating and maintaining translation specifications and project glossaries, communicating with internal and external customers on linguistic issues, leading vendors, and answering questions.
• Assists with the recruitment of qualified language vendors and consultants; manages contracted vendors, educating them on project expectations, workflow, timeline, quality processes and all other specifications, and coordinating cultural competency and linguistic review for languages other than English. Project quality is ensured through proofreading, formatting, and follow‑up with translators.
• Actively interfaces with the Provider Relations Department to increase knowledge and compliance with cultural competency and linguistic access issues among KHS’ provider network.
• Assists in the development of surveys which comply with state regulations to identify community and plan cultural and language needs and the effectiveness of the implemented program. Works in conjunction with the Member Health Educator in the needs assessment design, information collection, tabulation and information analysis in order to complete the Population Needs Assessment and assist in the delivery of culturally competent and linguistically appropriate programs and services.
• Ensures that conflict and…