Program Manager HEDIS Quality Improvement

Job Summary and Responsibilities

As our Program Manager, you will lead the project development life cycles for key strategic ambulatory/population health quality initiatives, bridging strategy with execution under the direction of assigned senior leader(s).

Every day, you will work closely with leadership, serving as a Business Sponsor for projects. You'll partner with administration on strategy development and annual planning, focusing on growing program offerings and achieving competitive advantage within our service lines. Your role involves driving tactical plans, managing projects to completion, and providing timely information through opportunity identification and in-depth analyses. You'll integrate tasks across functional areas, define clear requirements, manage timelines, assemble stakeholders, assign responsibilities, and report/present to PMO, project teams, and senior leadership.

To be successful in this role, you will possess exceptional project and program management skills, a strategic mindset, and a proven ability to drive complex initiatives from conception to completion. Your capacity to collaborate effectively, provide insightful analysis, and ensure timely, successful project delivery will be critical to achieving strategic objectives.

• Manage assigned projects and communicates and documents the status of project activities to applicable leadership.
• Manage multiple strategic and operational projects of medium-to-large size, complex and people, process and technology impacts and multiple driving factors through the entire Project Development Lifecycle from kick-off to completion.
• Establish and maintain project plans and project budgets, report progress as required, generate risk assessments, escalate issues, and facilitate project review presentations.
• Contribute to thoughtful and creative discussions with project sponsor(s), stakeholders, department and division management on strategic goals, resources, scheduling, plans and challenges.
• Manage the day-to-day projects/logistics, which includes developing, reviewing, and revising project management processes, managing timelines, schedules, and project documentation to ensure all steps are completed in an efficient manner. Facilitate meetings related to projects and send corresponding communication for each project.
• This position is remote, but will be expected to work PST business hours.

• 3-5 years executive healthcare administration related experience.
• Bachelors in Business Administration/Finance/Accounting or equivalent combination of education and experience.
• Advanced knowledge in MS Office (Word, Excel, PowerPoint).

• Experience with HEDIS and/or Medicare STARS strongly preferred.
• Experience with data analytics and working with multiple data sources strongly preferred.
• Knowledge of CAHPS preferred.
• Knowledge of medication adherence preferred.
• Masters in Business Administration or Healthcare Management preferred.
• Project Management experience preferred.

The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service.

Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.

Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability.

We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.

One Community. One Mission. One California

$37.40 - $55.63 /hour