Family Resource Coordinator

Family Resource Coordinator - Bakersfield

$26.00 - $28.00 per hour - Full Time

Under general supervision of the Site Director, the Family Resource & Outreach Coordinator is responsible for supporting the Cal Fresh Program, Rural Outreach Program, Direct Assistance Services, Care Connect ECM program and other programs that may be obtained by the organization. The Family Resource and Outreach Coordinator must possess initiative to provide leadership, guidance, and support within the Family Resource Center programs and services.

This position ensures that all programming supports the mission of Catholic Charities and is in compliance with the strategic direction of the agency as determined by the Board of Directors and the Bishop of the Diocese of Fresno.

The Catholic Charities Diocese of Fresno (CCDOF) is a community benefit organization serving families living within the Diocese of Fresno who are in need of food, clothing, housing, and other related support services. The Family Resource Center is one of several organizational divisions and units within the CCDOF agency.

The information listed below is meant to serve as samples of job duties and responsibilities for this position. This list is neither inclusive nor exclusive, but indicative of several typical duties performed. Consequently, this information does not necessarily reflect Essential Functions pursuant to the Americans with Disabilities Act.

• Become fully versed in all program goals, objectives, activities, expected outcomes, and the Integrated Work Plan.
• Facilitates client’s self-assessment of current needs and strengths.
• Develops an individualized budget and Client Services Plan based on client driven goals.
• Assists clients in determining eligibility and links/empowers clients to access appropriate community-based programs and/or events.
• Schedules and supports Rural Outreach Program.
• Communicates with parish priests, administrators, and volunteers in order to execute food distributions.
• Coordinates all outreach and resource events, including all promotional material.
• Vetting of clients requesting rental, mortgage and utility assistance.
• Collects and inputs client data and provides program reports as needed.
• Provides follow-up to track and support client progress on identified goals.
• Engaged and in communication with relevant community-based meetings, trainings and events.
• Establishes and maintains personal relationships with staff at other social service programs to enhance referral outcomes and/or improve collaborative services.
• Identifies program needs and participates in completing goals outlined in the Strategic Plan.
• Seeks opportunities for program expansion through funding and/or partnerships.

Knowledge of:

• Knowledge of community resources and support programs.
• Build excellent working relationships among all departments at Catholic Charities.
• Remain knowledgeable about the services provided by Catholic Charities.
• Basic Math Skills
• Microsoft Office Suite including Word, Excel, PowerPoint, email and internet tools.

Skills/Abilities to:

• Work under general supervision and guidance from the Site Director.
• Ability to provide guidance and understanding to clients in crisis.
• Professional appearance and communication style.
• Implement the mission, vision and values of Catholic Charities by setting the standard for customer service
• Consistently deliver high quality services that are aligned with the agency’s mission and values.

Experience: Two years’ experience in a non-profit setting with families from diverse backgrounds. Have experience in Microsoft Office or similar software.

License: Possession of a valid California Class “C” Driver License.

Other: It is preferred that applicants be bilingual proficient in Spanish and English.

The physical demands described below are a sample of physical demands that must be met by an incumbent to successfully perform the job duties and responsibilities associated with this position. Reasonable accommodation pursuant to the Americans with Disabilities Act may be made to enable an…