Manager Quality

Job Category: Quality Assurance/Food Safety

Requisition Number: MANAG
002055

• Posted :
  July 8, 2026
• Full-Time
• On-site

Showing 1 location

CA - Bakersfield
7301 District Blvd
Bakersfield, CA 93313, USA

What to expect from Dreyers

At the heart of our culture are four core values that guide our actions and define how we work together. We Take Ownership by staying committed from start to finish, making thoughtful decisions, and focusing our efforts on initiatives that drive growth, efficiency, and sustainability. We Do What Is Right by prioritizing transparency, setting clear roles and responsibilities, and speaking up when something doesn’t align with our values.

We Seek to Improve through continuous innovation, embracing feedback, and learning from both our successes and setbacks. And we Are Better Together by making decisions that benefit the whole organization, fostering inclusion through diverse perspectives, and treating everyone with fairness and respect.

Main Purpose of the job:

To ensure all products are manufactured safely, legally, and to the required quality standards by leading the site’s food safety and quality management systems, maintaining regulatory and customer compliance, and driving a culture of quality across all functions to protect consumer trust and brand integrity. Build a team and drive a culture of end-to-end quality.

• Protect product safety and consumer trust
• Ensure all products are manufactured in compliance with food safety legislation, industry standards (e.g., HACCP, GMP, FDA), and internal policies.
• Maintain and continuously improve the site’s Food Safety Management System.
• Lead quality governance and compliance
• Oversee adherence to regulatory requirements, customer standards, and third-party certifications.
• Manage audits, inspections, corrective actions, and documentation systems.
• Ensure raw materials, processes, and finished products meet defined specifications.
• Lead root cause analysis and preventive actions to eliminate defects and reduce complaints (CPMU).
• Build a culture of quality
• Provide coaching, training, and leadership to embed quality ownership across all functions.
• Promote proactive quality behaviours and decision‑making throughout the site.
• Strengthen cross-functional collaboration
• Partner with Operations, Engineering, Maintenance, Supply Chain, and R&D to prevent issues before they occur.
• Act as the voice of the consumer in all operational and strategic decisions.
• Manage quality team and capability
• Lead and develop the Quality Assurance, Quality Control, and Food Safety teams.
• Ensure the department has the skills, tools, and structure required to execute consistently.
• Use data analysis to identify trends, risks, and opportunities for process improvement.
• Champion initiatives that improve product quality, reduce waste, and enhance operational reliability.

Food Safety KPIs

• Food Safety Non Conformances
  - Zero major non conformances; no repeat findings.
• HACCP adherence - 100% completion of CCP/PC monitoring with zero misses.
• Environmental monitoring compliance - ≥98–100% completion; trend shows reduction in hits.

Quality Performance KPIs

• CPMU (Complaints Per Million Units)- Reduction vs previous year; clear trend on top complaint types.
• Internal Quality Defects
  - Reduction in major and repeat defects; right first time improvement.
• Foreign body incidents
  - Zero high risk events; year on year reduction overall.
• In-line and end-of-line quality checks compliance - 100% within standard.

Audit & Compliance KPIs

• Certification outcome (e.g., FSSC)- Successful certification; minimal non conformances.
• Regulatory inspections (FDA/USDA/state)- Zero warnings, violations, or repeat concerns.
• Customer audits
  - Achieve or maintain approved supplier status; strong scores.

Quality Systems & Governance KPIs

• Document control compliance - 100% of controlled documents in status and up to date.
• Deviation and incident investigations closed on time
  - Clear RCA and verified effectiveness of actions.
• Spec adherence (raw materials, processes, finished goods) - Zero out-of-spec product released; effective hold & release process.

Operational Support KPIs

• Downtime due to quality issues
  -…