Pro Shop Assistant

• Base Pay $17.00 / Hour
• Employee Type Non-Exempt
• Required Degree High school

Hidden Valley Lake is located in Northern California, in the southern region of Lake County, nestled among the scenic hills of historic Coyote Valley. Conveniently situated between Middletown and Lower Lake and just 22 miles north of Calistoga, our community offers the charm and tranquility of small-town living while remaining within approximately two hours of both San Francisco and Sacramento.

Residents enjoy an exceptional quality of life with access to more than a dozen recreational amenities centered around our beautiful 102-acre lake, as well as a semi-private 18-hole championship golf course.

We are currently seeking a dependable, customer-focused Pro Shop Assistant to join our team. In this role, you will provide exceptional service to members and guests while supporting the daily operations of the Pro Shop. Responsibilities include assisting patrons with tee time reservations, addressing golfing needs, promoting golf merchandise, and encouraging golf membership sales.

The ideal candidate is detail-oriented, hardworking, and committed to delivering a positive customer experience. Strong communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced environment are essential for success in this position.

• Takes tee time and manage tee sheet to ensure all fees are paid and all golfers are aware of all policies/rules/procedures for the Golf Course.
• Complies and ensures that all Pro Shop and Golf course policies and procedures established by the Board of Directors, General Manager and Management of Pro Shop are being adhered to.
• Assists with marshaling of the Golf Course and driving range.
• Assists in inventory and order processing of merchandise to replenish stock.
• Maintains and keeps retail and register area clean and tidy according to established standards and policies.
• Discusses retail product selection with patrons and assists with sales.
• Responsible for processing all transactions on register system.
• Responsible for the balancing of the register at the end of their shift.
• Informs patrons of golf club memberships.
• Assists with proper opening and closing procedures.
• Assists Golf Pro and Pro Shop Manager as needed.
• Promotes smooth operations of Pro Shop activities.

• Excellent verbal and written communication skills
• Ability to promote safety and ability to abide and enforce safety standards
• Strong negotiation and mediation skills
• Strong analytical skills,
• Highly organized, accurate and detail oriented
• Ability to maintain positive work atmosphere by communicating effectively with clients, management and peers.
• Golf knowledge and experience.

High School Diploma/GED and a minimum of one year related experience and/or training and Education

Ability to read, analyzes, and interprets general business journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to apply concepts of basic Math such as:
Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While…