Marketing Inside Sales Representative

Overview Marketing Inside Sales Representative
- Bakersfield, CA

Quinn Company is one of the world's top-performing Caterpillar dealerships, providing equipment sales, rentals, parts, and service throughout Central and Southern California. With over 100 years of success, we combine the strength of a global Fortune 50 brand with the culture and opportunities of a local company.

• Stable company with over a century of success
• Career growth and development opportunities
• Supportive, team-oriented environment
• Backed by the trusted Caterpillar brand

Starting wage will depend on experience and education. $23.06 - $25.00

Essential duties and responsibilities of an Account Developement Representative include the following. Other duties may be assigned.

• Manage high volume of inbound calls and client forms to validate and pre-qualifying clients, including but not limited to understanding their needs, determining next steps in sales process, and handling lead accordingly.
• Identify and qualify leads for dealer solutions from opportunities generated by contacting prospects and customers.
• Responsible for tracking and ensuring leads are registered within internal CRM and Call Tracking Platform.
• Transfer leads to the appropriate salesperson with a sense of urgency. Follow-up and drive lead response with all sales team members.
• Work with internal Sales Team and open sources to gather prospect and customers contact information, ensuring accurate information is submitted and recorded in CRM.
• Respond and call back to any incoming requests and emails in a timely manner
• Contact existing customers to generate additional business.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Two years of relevant sales experience in B2B business or Call Center generating leads;
Bachelor's degree from a four-year college or university in a related field is highly desirable; or equivalent combination of education and experience.

Ability to read and interpret documents such as safety rules, engineering drawings, operating and maintenance instructions and procedure manuals. Technical language skills required, along with the ability to write routine reports and effective correspondence, and to speak effectively over the phone.

Ability to calculate figures and amounts such as averages, percentages, geometry, and statistics.

Ability to understand the basic dynamics of equipment operation and design, and product applications.

Demonstrate proficiency in the software applications of Microsoft Excel, Word and PowerPoint; dealer customer relationship management system (CRM); dealer business system; dealer email system.

Identifies and resolves problems in a timely manner;
Gathers and analyzes information skillfully;
Develops alternative solutions;
Focuses on solving conflict, not blaming;
Maintains confidentiality;
Listens to others without interrupting;
Keeps emotions under control;
Remains open to others' ideas and tries new things;
Works well in group problem solving situations;
Uses reason even when dealing with emotional topics;
Manages difficult or emotional customer situations;
Responds promptly to customer and employee needs;
Solicits employee feedback to improve service;
Responds to requests for service and assistance;
Meets commitments.

Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification;
Responds well to questions;
Participates in meetings;
Writes clearly and informatively;
Edits work for spelling and grammar;
Varies writing style to meet needs;
Able to read and interpret written information.

Balances team and individual responsibilities;
Exhibits objectivity and openness to others' views;
Gives and welcomes feedback;
Contributes to building a positive team spirit;
Puts…