Account Executive-Sales Customer Management-Shift 1

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Full-Time Regular USA - CA - BAKERSFIELD, Bakersfield, CA, US

3 days ago Requisition

Salary Range: $71,500.00 To $77,000.00 Annually

• This position will report to the:
  Manager, Customer Service & Logistics
• Travel requirements:
  Up to 10%
• FLSA Status:
  Exempt
• Shift: 1st
• Employment Category:
  Full-Time Regular
• Pay Range: $71,500 - $77,000

Bolthouse Fresh Foods is a leader in carrot production, serving as a grower, packer, processor, and shipper. Headquartered in Bakersfield, California, we are a proud employer to 1,600 dedicated individuals. Since 1915, we have been committed to growing and producing high-quality carrots, and today, we are one of North America's largest growers and distributors of fresh carrots for cooking and snacking.

Additionally, we supply premium natural ingredients for the food and beverage industry. With over a century of excellence, Bolthouse Fresh™ products are available at major retailers across North America.

Bolthouse Fresh Foods has approximately 1,600 employees.

The Account Executive at Bolthouse Fresh Foods will maintain overall responsibility and accountability tied to all customer communications, sales, order and product management, build customer loyalty and relationships, and problem-solving analytics to maintain high service levels. This person will build a strong working relationship with various internal departments to achieve the highest level of customer service while enhancing mutual growth and profitability for the business.

• Ensures that customer orders for the team are timely and accurately entered in the system, with appropriate transportation details and/or providing proactive guidance on fulfillment due to supply issues and constraints.
• Accurately manager lot level allocation for orders to ensure product meets customer requirements and maintain order accuracy
• Collaborates with external planning, coordinate and execute export shipments to meet customer contracts and expectations when shipping abroad.
• Coordinates activities with internal/external transportation partners to ensure delivery deadlines (domestic/export) are met.
• Prepares export and other customer required documents
• Monitor shipping/warehouse issues are addressed in a timely manner to get orders out on time.
• Collaborates with third party warehouse to ensure order accuracy and other customer requirements as needed
• Coordinates sample requirements for customer accounts when requested.
• Pricing accuracy. Responsible for ensuring accurate and complete customer pricing is matched up to customer systems aligned per the agreements between the NSD's and their customers.
• Ensures invoice amounts accurately reflect contractual and promotion agreements; maintains awareness of customer pricing programs and resolves short paid invoices timely.
• Ensures the accuracy of invoices, bill of ladings, shipment related documents including computing of any price, weight/volume conversions tied to the goods transported.

• Maintain a thorough knowledge of Fresh Carrots or ingredient-based quality attributes and other specifications of products offered.
• Responsible for team adherence to processes for ensuring accurate customer product specifications; specifications are standardinzed and optimized for company profitability and customer needs; directly involved in collaborative issue resolutions with senior management, sales and customers.
• Collaborates with production and sales, performs analysis, and makes recommendations to team on optimize account performance in the pursuit of departmental and company objectives.

Proactively solves problems through analysis of information and utilizing specialized knowledge to solve day-to-day challenges tied to maintaining high customer service levels.

• Thorough knowledge and experience with
  1) ERP software tools used to enter and manage orders and monitor customer accounts;
  2)…