Clerk

What will your job look like? In partnership with Kern Transit the Dispatcher will ensure all fares are collected from Operators/Drivers at the end of their shift and ensure no discrepancies. It is critical in this role to ensure attention to detail when reconciling fare amounts and that they match the reports fares within each Driver/Operators tablet. The Fare Clerk will ensure timely, accurate deposits of all funds per the guidelines of the Client.

Location:

Bakersfield, CA

• Ensure all fares are collected from each Operator/Driver at the end of their respected shift
• Deposit all funds collected with at lest two other employees present and according to Client and company guidelines
• Count fares at the end of each Operator/Driver shift, in front of the employee
• Compare the fare types and totals for each Operator/Driver shift to what has been recorded on the operator’s tablet or manifest
• Ensure the totals correspond to the number of passengers carried, accounting for each type
• Ensure total collected match the fare on the reconciliation report
• Note any discrepancies found during reconciliation with the employee, identify the source, and correct the situation as appropriate
• Place all collected fares and reconciliation notes in a drop box safe
• Complete daily fare deposit breakdown report and provide to the client by the next business day
• Ensure fare collection and reconciliation processes are maintained, updated, and approved by the client
• Ensure compliance with all HIPAA regulations pertaining to client and customer information
• Perform additional duties as assigned or required

• Exemplary communication and phone skills
• Strong attention to detail
• Excellent organizational and multi-tasking skills
• Ability to tactfully question and obtain necessary information
• Ability to handle confidential information in a professional manner
• Time management skills
• Basic math skills
• Knowledge of Microsoft Outlook, Microsoft Word, and Microsoft Excel preferred
• Regular attendance is required

• High School Diploma or G.E.D.
• At least 1 year experience with Customer Service
• Experience collecting fares in a previous role, strongly preferred
• Possess valid authorization to work in the United States
• Must pass criminal background check

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Tuition Reimbursement
• Perks Discount Program
• Leadership Mentoring Opportunities

MTM Transit is an equal opportunity employer.

MTM Transit considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.

If you are in need of accommodations, please contact MTM Transit's People & Culture.

MTM Health is a healthcare and transportation management company whose mission is to partner with clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner.

To achieve this, we leverage our core competencies in managing customer service operations and building provider networks.

• Respect Individuals
• Collaborate to Innovate
• Deliver Value
• Align with Clients
• Act with Integrity

Your Potential. Our Mission.

At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

With consistent Top Workplace and Best Place to Work awards, plus honors for Healthiest Employers, Diversity and Inclusion, Women in Leadership, and top-tier training programs, we’re recognized for creating a culture that empowers you to thrive, innovate, and lead with impact.

To show appreciation for our staff’s hard work and dedication, MTM offers more than just a paycheck.

Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.

Our career development programs are designed to ignite your potential, sharpen your skills, and propel you toward a future where you don’t just succeed—you redefine what’s possible.

• Cornerstone Program
• Bench Program
• Tech Bench Program
• Continuous Education Reimbursement