Training Specialist

Training Specialist 3

Perform needs assessments and job/task analyses, including conducting focus groups and working with subject matter experts, to analyze training needs and business requirements.

Research, design, and develop training product, timeline, and deliverables (e.g., PPTs, job aids, user guides, quick reference guides, e-learning, and virtual and instructor-led training courses) and consult with clients to determine appropriate training solution

Interpret and translate complex technical project information (e.g., functional specifications, test scripts, vendor documentation) into training material for technical and non-technical audiences.

Manage client expectations, make recommendations, and communicate project status updates.

Conduct SME focus groups/meetings to gather information for development

Present/facilitate train-the-trainer sessions

Manage multiple projects, including product, milestones, schedules, deliverables, and resources, in support of training goals and objectives.

Problem solve, troubleshoot, and mitigate issues related to training roadblocks.

Perform other responsibilities and duties as assigned

Required Skills/Attributes

This role is specific to the implementation and execution of new technologies.

Expert-level position, minimum of 7 years of experience

Must be able to work in ambiguity in an ever-changing environment.