Receptionist, Administrative​/Clerical

Receptionist – H&R Block

About the Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high‑performing, connected culture where everyone feels included.

Typical Day
Your role will involve answering phones, greeting clients, scheduling appointments, and ensuring clients’ needs are met both in person and virtually. You will work closely with tax professionals to match clients with the best‑suited experts.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients at their preferred times
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and resource organization with team members
• Perform other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience (preferred)

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program (Better You)
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility)
• Check all available benefits online

$16.50 – $27.00 per hour. Local minimum wage laws apply. Pay may also include incentive or short‑term plans.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

New York City Metropolitan Area