Part Time Branch Ambassador - Southwest Nassau Area

Part Time Branch Ambassador – Southwest Nassau Area

Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy.

Guardian of Trust & Accuracy: You are the bedrock of our environment’s safety and integrity. You’ll execute high-volume cash transactions—including deposits, withdrawals, and complex negotiable instrument processing—with 100% accuracy. You maintain a “compliance-first” mindset, ensuring all security, audit, BSA/AML, and federal regulatory standards are met with precision.

Digital Concierge: You’ll educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments, helping them gain convenience and security.

First-Line Consultant: By actively listening, you’ll uncover personal or business goals and pair them with the right digital tools or banking solutions.

Hospitality Lead: You move fluidly throughout the space, greeting customers and ensuring no one ever feels like just a “number.”

• Hospitality Heart – natural gift for making people feel welcome and heard.
• Tech Fluency – early adopter of apps and digital tools and love teaching others.
• Precision and Detail – satisfaction in getting the numbers right every single time and following clear procedures.
• Adaptability – fluid workspace, moving from cash drawer to digital demo in minutes.
• Curiosity – want to know the “why” behind the “how” and always look for ways to improve the customer journey.

Because we’ve removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, mindset, and growth.

• Day 1 coverage for Medical, Dental, Vision, and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance.
• Paid Time Off, Education Assistance, Matching 401(k) contribution up to 7.5%, Paid Parental Leave, Mental Health support, Back‑up Child or Elder Care, and more.

• Support surrounding Branches as needed within a 50 mile radius, with occasional opportunities to assist other locations.
• Available to work a flexible schedule, including nights, weekends, with hours and days subject to change.
• Attend all required training sessions which may occur on a schedule differing from the primary shift.
• Lifting up to 25 pounds and moving/standing for extended periods of time.
• Regular and consistent attendance.

• High School Diploma, GED, or Equivalent.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

• Associate’s degree.
• 2+ years of Retail or Customer-facing experience.
• Proficient in G‑Suite.
• Strong written and oral communication skills.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with all applicable federal, state, and local laws.