Assistant General Manager - Operation

Overview

Central Park Borneo Bay is a premier high-end lifestyle mall located in the heart of Balikpapan, East Kalimantan. As part of an iconic mixed-use development, we are committed to delivering exceptional retail experiences through premium service, operational excellence, and refined standards.

We are seeking a highly capable and experienced professional to join our leadership team as Assistant General Manager – Operations.

• Assist the General Manager in overseeing day-to-day mall operations to ensure seamless performance across all functions.
• Ensure compliance with service standards, safety regulations, SOPs, and statutory requirements.
• Monitor operational KPIs, budgets, and performance reports.
• Proactively address operational challenges and drive continuous improvement.
• Support tenant relations and ensure a high-quality environment aligned with a high-end mall positioning.

• Bachelor’s degree in Engineering, Management, or related disciplines.
• Minimum 15 years of experience in mall operations, luxury hospitality, or premium mixed-use developments.
• Proven leadership capability with strong communication and coordination skills.
• Detail-oriented, hands-on, and solution-driven.
• Experience in managing operations for a high-end or lifestyle mall is highly preferred.
• Willing to be based in Balikpapan, East Kalimantan.

• What s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years  experience do you have as an Operations General Manager?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
• Are you willing to undergo a pre-employment background check?
• Are you willing to undergo a pre-employment medical check?