Quality Control Technician

Quality Control Technician

The Quality Control Technician ensures that all products and processes meet rigorous customer, regulatory, and internal quality standards within an electronics manufacturing environment. This role serves as a key quality liaison for customer projects, supports continuous improvement initiatives, and helps maintain compliance with ISO and other industry standards in the transit and rail sector.

Responsibilities

• Act as the primary quality liaison for customers on all matters related to assigned projects, providing clear and timely communication.
• Drive resolution of customer audit findings and ensure prompt feedback and updates to customers.
• Participate in customer audits, meetings, and inspections, both on-site and in the field, as required by project needs.
• Ensure that all delivered products meet customer specifications, contractual requirements, and internal quality standards.
• Maintain and oversee compliance with ISO standards, customer specifications, and applicable regulatory requirements.
• Report to senior leadership on the performance of the quality management system, highlighting trends, risks, and opportunities for improvement.
• Ensure that quality processes are implemented, monitored, and continuously improved across the production and inspection workflow.
• Review and validate test procedures and reports to confirm proper completion, accuracy, and traceability.
• Conduct first article inspections (FAI) for components related to electronic projects to verify conformance before production release.
• Perform supplier audits and evaluations to ensure adherence to established quality standards and requirements.
• Establish, maintain, and enforce processes for identifying, controlling, and dispositioning non-conforming materials.
• Lead or support corrective and preventive actions to address quality issues, including root cause analysis and follow-up verification.
• Inspect incoming materials, in-process assemblies, and outgoing products to ensure compliance with technical documentation and specifications.
• Maintain, update, and organize quality records within SAP or related ERP systems to ensure accurate documentation and traceability.
• Support continuous improvement initiatives such as Kaizen and Six Sigma activities to enhance product quality and process efficiency.
• Collaborate closely with engineering, production, and supply chain teams to resolve quality issues and support new product introductions.

Essential Skills

• Proven experience in quality assurance within automotive, transit/rail, or aerospace and defense industries.
• Prior experience managing or supporting quality programs in a manufacturing environment.
• Hands-on experience with quality assurance, quality engineering, and quality control activities.
• Strong background in inspection and quality inspection methods for electronic components and assemblies.
• Experience with supplier quality management, including supplier audits and evaluations.
• Working knowledge of ISO 9001 and ISO quality management systems, including compliance and certification support.
• Proficiency in root cause analysis and implementation of corrective and preventive actions.
• Familiarity with electronics manufacturing processes and standards, including IPC-related practices.
• Experience using SAP or similar enterprise resource planning (ERP) systems for quality records and data management.
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers, suppliers, and internal teams.
• 1 to 3 years of relevant experience combined with an engineering degree in Industrial, Systems, or Electrical Engineering.

Additional Skills & Qualifications

• Experience working in electronics manufacturing for the automotive, transit, or rail industry.
• Exposure to the transit and rail industry, including passenger information and onboard systems.
• Knowledge of Kaizen and continuous improvement methodologies.
• Familiarity with Six Sigma or 6 Sigma tools and techniques for process and quality improvement.
• Understanding of ISO quality frameworks and their application in a manufacturing environment.
• Ability to interpret technical documentation, drawings, and…