AR​/Collections Supervisor

Position: AR / Collections Supervisor
Kforce has a client that is seeking an AR/Collections Supervisor in Baltimore, MD.

Duties:

* Oversee accounts receivable and collections activities to support timely payment and reduce outstanding balances

* Monitor aging reports and follow up on delinquent accounts

* Work with internal teams and external partners to resolve billing discrepancies and collection issues

* Coordinate payment arrangements, account settlements, and escalated collection matters as needed

* Develop and maintain collection procedures, workflows, and reporting processes

* Prepare and present accounts receivable metrics, aging analyses, and cash collection reports to management

* Supervise daily AR operations, including cash application, account reconciliations, and customer account maintenance

* Ensure accurate processing of payments, credits, adjustments, and account transactions

* Support month-end and year-end close activities related to accounts receivable

* Maintain accuracy of AR records and assist with audit requests and financial reporting requirements

* Lead, mentor, and develop team members while promoting process improvements and operational efficiency

* Perform other duties as assigned
* 3+ years of experience in accounts receivable, collections, credit, treasury, or related accounting functions

* Previous leadership, supervisory, or team lead experience preferred

* Strong understanding of accounts receivable processes, account reconciliations, and cash application

* Proficiency in Microsoft Excel and reporting tools

* Strong analytical, organizational, and problem-solving skills

* Excellent communication, negotiation, and customer service abilities

* Detail-oriented with a commitment to accuracy and follow-through

* Sound judgment and decision-making skills

* Ability to analyze aging reports, identify collection risks, and recommend solutions

* Ability to manage multiple priorities in a fast-paced environment

* Ability to build effective working relationships across departments and with external stakeholders

* Flexible and adaptable in changing business environments