Supervisor Cash & Remittance

Position Title:

Supervisor Cash & Remittance

Employee Type:
Regular

Office/Department:
Student Admin. Services

Work Environment:
Remote and hybrid positions are open to applicants based in states identified here:
Work at Loyola | Loyola University Maryland. Loyola University Maryland Main Campus

Job Type: Full time

Benefits at Loyola https://(Use the "Apply for this Job" box below)./

Compensation Range: $53,040.00 - $66,300.00

Anticipated

Start Date:

Monday, June 15, 2026

If Temporary or Visiting, Estimated End Date

• To receive, reconcile and prepare deposit for cash, check and credit card received by the university.
• Responsible for file maintenance of financial data, including data entry of records into university's ERP system general ledger system & recording and reconcile daily activity.
• Supervise two Customer Service Representatives and ensure smooth operation of the SAS Front Counter and Cash Room.

• University Wide Deposit Function
  • Receive, post and reconcile all cash, check, wire, and credit card activity for University.
  • Oversee remote deposit function for University in coordination with banking partners.
  • Prepare daily, weekly and monthly cash receipts reports for review by Executive Director of Financial and Auxiliary Operations, Director of Student and Financial Services and Controller's Office.
  • Daily reconciliation of receipts deposited to University banking partners against the General Ledger system.
  • Monthly review of cash receipt related outstanding items.
  • Research, prepare, and process adjustments in coordination with Controller's Office.
  • Prepare biweekly University cash/check deposits to bank partners with third party delivery partner.
  • Point of contact for all University departments that have business operations with cash/check/credit card deposits.
  • Provide documentation and perform research on Yearly Financial Audit requests from Controllers Office/External Audit form.
• Credit Card/E-Check Merchant Accounts
  • Maintain and record all electronic payments received by University.
  • Act as liaison with Merchant Service Provider (Currently M & T Bank) for university merchant accounts.
  • Deploy, troubleshoot and monitor all credit card machines, both wired and wireless, across campus (29 units currently deployed).
  • Work with university department leads to set and enforce policy for proper credit card acceptance and reconciliation.
  • Daily/weekly/monthly reconciliation of University's multiple credit card merchant accounts.
  • Daily/weekly/monthly reconciliation of University's multiple Pay Pal, Stripe &  accounts.
  • Reconcile daily merchant credit card batches against daily receipts.
  • Research, identify, and correct any unidentified batches/errors.
  • Research and coordinate response to bank in regards to credit card charge back inquiries.
  • Daily/monthly/yearly reconciliation of e-check returns.
• University Safe and Petty Cash
  • Responsible for University's working petty cash safe with base of $25K.
  • Coordinate with Director of Student and Financial Services increases/decreases to working safe due to business needs.
  • Prepare biweekly/monthly/end of year reconciliation of safe for review of Director of Student and Financial Services.
  • Prepare and review and audit biweekly petty cash expense vouchers to departmental budgets.
  • Prepare biweekly cash reimbursement to safe from banking partners.
  • Prepare and distribute approved large petty cash requests for Athletic teams and Student organizations.
  • Perform routine and surprise audits of departmental petty cash banks.
• SAS Front Counter
  • Provide Customer Service at SAS front counter.
  • Monitor & reconcile front counter cash drawer.
  • Provide new & replacement  for students, employees, and guests.
  • Assist students & employees with parking registration and payment.
  • Review requests and issue petty cash reimbursements/advances.
  • Answer phones and direct inquiries to appropriate party.
  • Post student account payments and Evergreen account deposits.
  • Reconciliation of daily counter receipts.
  • Open and distribute mail.
  • Assist with general University inquiries.
• Supervision of Staff
  • Directly supervise two Customer Service Representatives.
  • Provide on-going coaching and guidance with regard to effective completion of duties.
  • Model excellent service to students and parents.
  • Prepare annual evaluations which reflect successful commitment to staff responsibilities and identify areas for improvement and professional development.
• Non essential:
  Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.

• Office environment/no specific or unusual physical or environmental demands.
• Physical/Environmental Example N/A

• Education Required:
  
  Bachelor's degree
• Required Certifications/Licensures
  
  Work Experience:
  
  5 - 8 years
• Describe Required Experience
• Required Knowledge,
  
  Skills and Abilities
  • Record of trust and responsibility in a cash operations position.
  • Desire to assist others in a service…