Supervisor Cash & Remittance

Loyola University Maryland Main Campus
Full time
R
- Position Title

Supervisor Cash & Remittance
Employee Type

Regular
Office/Department

Student Admin. Services
Work Environment

Remote and hybrid positions are open to applicants based in states identified here :
Work at Loyola Loyola University Maryland .

Loyola University Maryland Main Campus
Position Duties

To receive, reconcile and prepare deposit for cash, check and credit card received by the university. Responsible for file maintenance of financial data, including data entry of records into universities ERP system general ledger system & recording and reconcile daily activity. Supervise two Customer Service Representatives and ensure smooth operation of the SAS Front Counter and Cash Room.
Essential Functions
University Wide Deposit Function Receive, post and reconcile all cash, check, wire, and credit card activity for University. Oversee remote deposit function for University in coordination with banking partners. Prepare daily, weekly and monthly cash receipts reports for review by Executive Director of Financial and Auxiliary Operations, Director of Student and Financial Services and Controller apos;s Office. Daily reconciliation of receipts deposited to University banking partners against the General Ledger system.

Monthly review of cash receipt related outstanding items. Research, prepare, and process adjustments in coordination with Controller apos;s Office. Prepare biweekly University cash/check deposits to bank partners with third party delivery partner. Point of contact for all University departments that have business operations with cash/check/credit card deposits. Provide documentation and perform research on Yearly Financial Audit requests from Controllers Office/External Audit form.

Credit Card/E-Check Merchant Accounts Maintain and record all electronic payments received by University. Act as liaison with Merchant Service Provider (Currently M amp;T Bank) for university merchant accounts. Deploy, troubleshoot and monitor all credit card machines, both wired and wireless, across campus (29 units currently deployed). Work with university department leads to set and enforce policy for proper credit card acceptance and reconciliation.

Daily/weekly/monthly reconciliation of University apos;s multiple credit card merchant accounts. Daily/weekly/monthly reconciliation of University apos;s multiple Pay Pal, Stripe amp;  accounts. Reconcile daily merchant credit card batches against daily receipts. Research, identify, and correct any unidentified batches/errors. Research and coordinate response to bank in regards to credit card charge back inquiries. Daily/monthly/yearly reconciliation of e-check returns.

University Safe and Petty Cash Responsible for University apos;s working petty cash safe with base of $25K. Coordinate with Director of Student and Financial Services increases/decreases to working safe due to business needs. Prepare biweekly/monthly/end of year reconciliation of safe for review of Director of Student and Financial Services. Prepare, review and audit biweekly petty cash expense vouchers to departmental budgets.

Prepare biweekly cash reimbursement to safe from banking partners. Prepare and distribute approved large petty cash requests for Athletic teams and Student organizations. Perform routine and surprise audits of departmental petty cash banks.

SAS Front Counter Provide Customer Service at SAS front counter. Monitor amp; reconcile front counter cash drawer. Provide new amp; replacement  for students, employees, and guests. Assist students amp; employees with parking registration and payment. Review requests and issue petty cash reimbursements/advances. Answer phones and direct inquiries to appropriate party. Post student account payments and Evergreen account deposits. Reconciliation of daily counter receipts.

Open and distribute mail. Assist with general University inquiries.

Supervision of Staff Directly supervise two Customer Service Representatives. Provide on-going coaching and guidance with regard to effective completion of duties. Model excellent service to students and parents. Prepare annual evaluations which reflect successful commitment to staff responsibilities and identify areas for improvement and professional development.

Non essential:
Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.
Physical/Environmental Demands
Office environment/no specific or unusual physical or environmental demands.
Physical/Environmental Example
N/A
Additional Information
N/A
Education Required
Bachelor's degree
Required Certifications/Licensures

Work Experience
5 - 8 years
Describe Required Experience

Required Knowledge,

Skills and Abilities


Record of trust and responsibility in a cash operations position. Desire to assist others in a service provider environment. Proven track record of cash handling experience. Excellent communication skills.…