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Accounts Receivable ​/ Collections

Job in Baltimore, Anne Arundel County, Maryland, 21203, USA
Listing for: Kforce
Full Time position
Listed on 2026-08-09
Job specializations:
  • Accounting
    Accounts Receivable/ Collections, Accounting Assistant, Bookkeeper/ Accounting Clerk
  • Finance & Banking
    Accounts Receivable/ Collections, Bookkeeper/ Accounting Clerk
Job Description & How to Apply Below
Kforce has a client that is seeking an Accounts Receivable/Collections in Baltimore, MD.

Overview:
We are seeking a Client Accounts and Collections Specialist to manage customer accounts, collections activities, account reconciliations, and billing-related issue resolution. This role serves as a key point of contact for clients and internal stakeholders, ensuring timely payment collection, accurate account records, and strong customer relationships. The ideal candidate is analytical, customer-focused, and experienced in accounts receivable and collections operations.

Key Responsibilities:

* Manage the collections process for an assigned portfolio of customer accounts

* Monitor aging reports and follow up on outstanding balances

* Research and resolve billing discrepancies, payment issues, and account concerns

* Perform account reconciliations and maintain accurate customer account records

* Communicate with customers regarding payment status and account inquiries

* Negotiate payment arrangements and support dispute resolution efforts

* Partner with Billing, Finance, Operations, and other internal teams to resolve account issues

* Prepare collections reports, account status updates, and performance metrics

* Identify collection risks and escalate concerns when appropriate

* Support process improvement initiatives and maintain compliance with company policies and procedures
* Associate degree or equivalent experience

* 2+ years of collections, accounts receivable, billing, or related experience

* Strong Microsoft Excel skills

* Excellent communication and customer service abilities

* Strong analytical and problem-solving skills

* Ability to manage multiple priorities and deadlines

* Strong attention to detail and organizational skills

Preferred Qualifications:

* Bachelor's degree in Accounting, Finance, Business, or related field

* SAP or ERP system experience

* Experience working in high-volume collections or accounts receivable environments

* Experience supporting large customer portfolios

Key

Skills:

* Accounts Receivable

* Collections

* Account Reconciliations

* Customer Account Management

* Billing Resolution

* SAP/ERP Systems

* Microsoft Excel

* Cash Collections

* Dispute Resolution

* Customer Service

* Reporting & Analytics

* Problem Solving

* Communication Skills

* Process Improvement
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