Accounts Receivable Specialist

Position Summary

Our client is seeking an experienced Accounts Receivable Specialist to manage tenant receivables, collections, and account reconciliation across a portfolio of commercial real estate properties. The ideal candidate will have a strong accounting background, experience in property management or commercial real estate, and a proactive approach to tenant communication and collections.

This role is critical to maintaining cash flow, ensuring timely rent payments, and fostering positive relationships with tenants while effectively resolving billing discrepancies.

Key Responsibilities

• Manage the full accounts receivable process for multiple commercial properties.
• Monitor tenant rent payments and proactively follow up on outstanding balances.
• Conduct collection activities via phone, email, and written correspondence.
• Maintain accurate tenant ledgers and reconcile accounts.
• Investigate and resolve billing discrepancies, payment issues, and tenant inquiries.
• Work closely with Property Managers to address delinquent accounts and collection strategies.
• Prepare aging reports and provide regular updates on receivable status.
• Process tenant payments, lockbox transactions, ACH payments, and credit memos.
• Track CAM reconciliations, rent escalations, late fees, and other property-related charges.
• Assist with monthly close procedures and reporting requirements.
• Maintain compliance with lease terms and company policies.
• Support audit requests and documentation requirements.

Qualifications

• 3+ years of Accounts Receivable experience.
• Experience with in commercial real estate, property management, or real estate accounting strongly preferred.
• Strong understanding of tenant billing, lease administration, rent collections, and account reconciliation.
• Experience reviewing aging reports and managing collection efforts.
• Proficiency in Microsoft Excel, including VLOOKUPs and Pivot Tables.
• Experience with Yardi, MRI, Real Page, App Folio, or similar property management/accounting software preferred.
• Strong communication and customer service skills.
• Detail-oriented with excellent organizational and follow-up abilities.
• Ability to manage multiple priorities in a fast-paced environment.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.