Collections Specialist

Description

We are looking for a Collections Specialist to join an organization in Baltimore, Maryland on a Contract basis. This role supports billing, invoicing, and commercial collections activities while working closely with accounting staff and project teams to keep customer accounts accurate and current. The position is well suited for someone who can manage high-volume transactional work, maintain strong attention to detail, and communicate effectively across departments in a fast-paced environment.

Responsibilities:

- Prepare and distribute customer invoices accurately and in a timely manner to support prompt payment.

- Review job documentation, purchase orders, and contract details to confirm billing is complete and aligned with approved terms.

- Partner with project managers and internal teams to resolve billing questions, missing paperwork, and account discrepancies.

- Perform commercial collections follow-up on past-due balances and maintain consistent communication with customers regarding outstanding accounts.

- Process customer payments, including credit card transactions, and assist with cash application activities as needed.

- Generate and analyze reports related to billing status, account activity, and collections performance.

- Issue invoice adjustments, credits, and corrections when required to maintain account accuracy.

- Monitor customer invoicing portals and track submissions, approvals, and outstanding items.

- Contribute to special accounting assignments and assist with customer or account setup activities when needed.

Requirements - At least 2 years of experience in billing, accounts receivable, collections, or a related accounting support function.

- Working knowledge of commercial collections, cash applications, and general billing procedures.

- Proficiency with Microsoft Excel, Microsoft Office, and accounting or invoicing systems.

- Strong data entry accuracy with the ability to manage a high volume of transactions efficiently.

- Excellent organizational skills with close attention to detail and the ability to prioritize multiple tasks.

- Effective written and verbal communication skills for collaboration with internal teams and customers.

- Solid numerical, analytical, and problem-solving abilities in a deadline-driven environment.

- Associate degree in accounting or additional relevant billing experience is preferred.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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