Secretary II; Baltimore, MD; Philadelphia, PA;

Secretary II (Baltimore, MD; Philadelphia, PA; ...)

Full Time / Onsite

Join a mission-focused team providing Secretarial support to DHS. This role plays a critical part in ensuring the smooth operation of regional administrative, payroll, records, security, and program support functions. The Secretary II provides independent clerical and administrative support, serves as a trusted point of contact, and supports mission‑essential law enforcement and security operations.

• Independently perform clerical and administrative duties and resolve routine issues
• Screen and route calls, visitors, and correspondence; respond to procedural inquiries
• Prepare correspondence, reports, meeting minutes, and other documents
• Maintain office files, records, manuals, and databases
• Attend meetings and track follow‑up action items

• Maintain automated tracking systems for workloads, milestones, and program status
• Collect, analyze, and consolidate data into standard reports
• Conduct database searches and special research requests
• Serve as records custodian and manage inventories and long‑term storage

• Coordinate federal employee travel
• Serve as Payroll Point of Contact, including timecard review, data entry, audits, and reporting
• Serve as backup timekeeper and respond to payroll system inquiries

• Serve as GSA Fleet Program POC (mileage tracking, maintenance coordination)
• Support Protective Security Officer (PSO) program tracking training, certifications, and contracts
• Assist with contract tracking, funding documents, cost estimates, and closeouts
• Maintain operational databases and brief leadership on milestones

• Support daily PIV Card Issuance Facility operations, including enrollment and card issuance

Education: High School Diploma

Experience: Minimum two (2) years of secretarial or administrative experience with at least one (1) year experience gained through employment with a contractor supporting a DHS component.

• Strong verbal and written communication skills
• Demonstrated ability to work independently, exercise judgment, and manage sensitive information
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Experience using office equipment (copiers, scanners, fax machines)
• Ability to manage databases, track multiple workflows, and meet deadlines
• Familiarity with federal systems such as WebTA, Concur, Sunflower, GSA fleet management, and security/guard service contract
• Demonstrated ability to handle highly sensitive and confidential information with discretion and professionalism
• Must be able to successfully pass a background investigation and obtain and maintain a DHS Public Trust clearance as a condition of employment.

Our benefits package includes medical, dental, vision, Long Term Disability, Life Insurance, Short Term Disability, paid time off, paid holidays, flexible spending account, health savings account, health advocates, employee assistance program, tuition assistance program, 401(k) Plan, as well as a fun and enthusiastic work environment that promotes a work/life balance!