Information Specialist, Technology

About Howard Community College

Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer and values diversity within its faculty, staff and student population. HCC is an innovative institution committed to responding to the evolving needs and interests of a diverse community. We strive to support career growth for our employees.

Howard Community College values diversity among its faculty, staff and student population. No matter where you want to go in your career, you can get there from here!

Position Title: Information Specialist, Technology

FLSA: Non-Exempt

FT/PT: Part Time

Hours Per Week: 25

Work Schedule: M-F, flexible days and hours, may work the occasional evening or weekend during peak periods

Position Salary Range: $22/hour

The Enrollment Services, Technology department is hiring for a part-time hourly employee supporting the enrollment services, technology team. This position will assist with enrollment services projects, data processing and cleanup, and enrollment communications. This position can have a hybrid schedule after training is complete.

• Works closely with the director of enrollment services, technology, technology specialist, and other staff on the enrollment services, technology team on projects and tasks assigned to the department.
• Assists with data processing, review and cleanup in the student information system (SIS) and CRMs.
• Will participate in testing the SIS, CRMs, document imaging system and Self-Service during required system updates.
• Assists with updating forms and webpages.
• Prepares and runs reports of all kinds, including those generated from various CRMs, the student information system and other data systems.
• Prepare and process materials for document imaging and use workflow management strategies to electronically transfer documents.
• Assist with the maintenance of the student sign-in system.
• Responds to in-person, web, phone, e-mail, and voicemail technical inquiries and follows up as appropriate.
• Assist with all types of communications related to enrollment services.
• Maintains confidentiality and security of student information and records in compliance with laws and policies.
• Performs other duties as assigned.

• Associates degree or equivalent educational or employment experience required; a Bachelors degree is preferred.
• Excellent computer skills including proficiency with MS Office, Windows, other databases and the Internet;
  Access database experience is preferred.
• Detailed knowledge of student information system(s), CRM system(s) and document imaging software.
• Extensive knowledge of college policies, procedures and services.
• Excellent oral and written communication skills.
• Outstanding customer service skills and the ability to manage multiple tasks simultaneously.
• Ability to acquire, maintain, and update substantial information regarding college policies and procedures and work with a broad range of people.
• Understanding of enrollment policies and procedures.

Division: Student Success Office

Department: Enrollment Services - Student Success Office

Posting Number: NB238P

Number of Vacancies: 2

Best Consideration Date: 12/02/2025

Job Open Date: 11/19/2025

Job Close Date:

Continuous Recruitment?

Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania.

Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).

Quick Link for Internal Postings:

Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer and values diversity within its faculty, staff and student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. For confidential assistance with the job application process, please contact the Office of Human Resources at .