Operations Coordinator, Services; NCS - Mayor's Office of Development

Position: Operations Coordinator, Employer Services (NCS) - Mayor's Office of Employment Development
** THIS IS A NON-CIVIL SERVICE POSITION
**** Salary Range:*****$56,607.00 - $90,572.00 Annually
****** Hiring Salary Range:******$56,607.00 – $73,000.00 Annually
***** Get to Know Us
** Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work.

In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.

This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here:
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* NOTE:

GRANT POSITIONS ARE NOT ELIGIBLE FOR RETIREMENT BENEFITS
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* Job Summary:

**** About the City of Baltimore, Mayor’s Office of Employment Development
** The Mayor’s Office of Employment Development (MOED) coordinates and directs workforce development initiatives responsive to the needs of Baltimore City employees and job seekers in order to enhance and promote the local economy. Our vision is for every City resident to maximize his/her career potential, and all employers have the human resources to grow and prosper –a workforce system that works.
** Position Overview
** The Mayor’s Office of Employment Development (MOED) seeks a dynamic Operations Coordinator to provide support for the Employer Services division. The Employer Services division offers innovative strategies to help employers attract qualified talent and achieve customized workforce solutions. The ideal candidate will have extensive experience as follows: managing executive schedules and correspondence; solving routine and complex issues; interpreting complex information;

demonstrating courtesy, tact, empathy, and excellent customer service to diverse populations; developing and maintaining effective relationships with employers; maintaining a keen attention to detail, confidentiality, and an ability to write business reports and correspondence.
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* Essential Functions:

** Provides senior-level administrative support to the division leader and other members of the MOED Employer Services team. Arranges and schedules meetings, distributes information, prepares reports and presentations, and performs other administrative tasks to ensure an efficient working environment, as well as coordinates and supports special projects.
* Assists the division leader in coordinating office services such as personnel administration, payroll functions, budget preparation and control, ordering and maintaining office supplies, records maintenance, and setting up virtual meetings.
* Performs administrative functions for special recruitment projects and events.
* Research and prepare statistical reports and correspondence.
* Compiles, maintains, and submits industry-specific, case management, and placement data Employer Services reports.
* Maintains Employer Services email distribution lists, databases, and management information systems.
* Acts as a liaison to MOED Communications Department
* Conducts employer and job seeker outreach; distributes division newsletters, announcements and recruitment notices.
* Assists division leader with the coordination of administrative aspects of planning grants and programs.
* Exercises sound independent judgement in screening mail, telephone calls and visitors.
* Receives and prepares responses to inquiries from customers and staff.
* Manage division leaders’ calendars and respond to scheduling requests.
* Performs administrative duties such as drafting, editing, typing reports and letters, and other correspondences. Communicates verbally and in writing, with internal and external customers on behalf of the division leaders as needed.
* Writes reports and…