Administrative Assistant

Summary

Join Our Team at Mercy Medical Center – Now Hiring Administrative Assistants!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

• Serves as receptionist for department, answering phones and greeting patients, staff, vendors, and visitors in a welcoming and professional manner.
• Maintains an orderly environment in office area, chapels, sacristy, and on call suite; proactively coordinates cleaning and maintenance for these areas, including of equipment. Proactively monitors supplies in these areas and places orders as needed in consultation with department director.
• Prepares timely and accurate documents and reports for department, including staff meeting agendas and minutes, morning huddle worksheet and reports, flyers, prayer service programs, and sympathy notices.
• Proactively supports financial operations: prepares check requests for invoice payments, maintains accurate financial spreadsheet that tracks all transactions, codes transactions accurately in consultation with department director.
• Maintains accurate department records, including on call report, sympathy notice spreadsheet, patient memorial spreadsheet, and other records as assigned.
• Maintains department calendars, including monthly on call schedule, monthly prayer rotations, and schedule for Pastoral Conference room and Chapel of Light.
• Writes sympathy cards to families of deceased patients; assists chaplains with contacting families for address information as needed. Prepares and mails invitations to families for annual patient memorial service.

• Must possess a high school diploma or GED
• AA Degree preferred
• 2 years administrative experience

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.