Concessions Administrator | Part-Time | CFG Bank Arena

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360‑degree solution set for a collection of world‑class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Concessions Administrator will provide administrative support to the Director of Concessions and the staffing coordinator in the performance of supporting all departments at the venue. Administrative duties may include, but are not limited to, appointment setting, correspondence, meeting minutes, keeping the director and the operations team organized, creating PowerPoint presentations when needed, basic office supply and equipment maintenance, troubleshooting daily issues that arise in everyday operations, and general clerical duties.

Will also assist in updating training manuals, receive visitors, sort and distribute mail and faxes, and handle necessary communications.

This role pays an hourly rate of $22.00.

401(k) Savings Plan, 401(k) matching.

This position will remain open until May 1, 2026.

CFG Bank Arena is a 14,000+ seat, reimagined world class concert and entertainment venue. A premier destination for fans and artists, CFG Bank Arena showcases over $250MM+ in renovations, including modernized, state‑of‑the‑art acoustics, superior suites and exclusive club levels, premium contemporary seating, reimagined concourses, upscale culinary experiences in food & beverage selections, and more! Located in the heart of Baltimore, the iconic landmark offers guests the ultimate entertainment experience the moment they step foot through its doors.

Rich in history, uniting fans with memories old and new, CFG Bank Arena hosts 105+ shows annually including the hottest artists on the planet. A cornerstone of the City of Baltimore, committed to the community, and redeveloped in the heart of Baltimore. A new era of live entertainment has arrived in Baltimore with the highly anticipated and reimagined, CFG Bank Arena.

• Provide general office and administrative duties.
• Provide general office automation and clerical support: copying, faxing, filing, correspondence, telephone inquiries.
• Maintain filing system ensuring compliance and accuracy.
• Report safety, policy, or procedural concerns, and any situation that may result in disciplinary action to appropriate management in a timely and responsible manner.

• High School graduate or equivalent.
• Minimum 1 year of business, general office, and/or accounting experience.
• Knowledge and skill in using computer software, including MS Word, PowerPoint, Excel, Outlook.
• Ability to adhere to a high level of attention to detail.
• Ability to maintain open, direct, positive, and objective lines of communication with management.
• Ability to work in a fast‑paced environment while handling multiple tasks calmly, professionally, and with flexibility.
• Strong verbal and written skills; ability to communicate in a professional, knowledgeable, and courteous manner with employees, vendors.
• Ability to be self‑directed in a team‑oriented environment.
• Availability to work evenings, weekends, and overtime as required in an event‑driven environment.
• Ability to adhere to the highest standards of confidentiality and discretion in all proprietary business, financial, and employee matters.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.