Administrative Support Assistant II, Facilities

Class Description

The purpose of this class is to provide professional level administrative support services to assigned department or program.

Minimum Requirements

High school diploma/GED and five years related office experience or Associate’s Degree and three years related office experience; knowledge and experience using Microsoft Office applications; must complete and pass Microsoft testing modules which includes Word and Excel and demonstrate the ability to type 30 wpm. (Candidates with proof of current Microsoft Office Expert Specialist Certification do not need to test.)

• Assist and provide information to students, faculty, administrators and the college community.
• Assist in planning meetings, special events, and with special projects.
• Serve as liaison between department or program and other offices or organizations.
• Research, analyze and process data into college systems.
• Maintain records and files.
• Answer, screen and direct telephone calls.
• Compile reports, documents, forms and correspondence.
• Create and track check requests, requisitions, work orders and other request forms.
• Process and manage all relevant course, program and/or personnel paperwork.

Class Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

• Provide administrative support to Assistant Director of Facilities Management, or designee, and the respective campus Facilities Operations office.
• Act as customer service representative for college community for service requests and enters data in college systems (i.e. CMMS and event management software).
• Schedule vehicle reservations, processes vehicle service requests and is administratively responsible for the efficient operation of the college pool vehicles.
• Prepare and process bi-weekly payroll for designated department staff via time management software.
• Create & track check requests, requisitions, work orders, and other forms.
• Assist in the oversight of campus shuttle operations, as needed or directed.
• Answer, screen and direct telephone calls.
• Communicate with vendors and external community members to discuss/ resolve issues concerning proposals, contracts, billing, property issues, etc.
• Assist and provide information to students, faculty, administrators and the college community.
• Assist in planning meetings, special events, and with special projects.
• Serve as a liaison between department and other offices or organizations.
• Research, analyze and process data into college systems.
• Handles confidential data and information including budgetary and departmental personnel related information
• Compile reports, documents, forms and correspondence.
• Attends and participates in meetings, committees and training as needed and appropriate.
• Assists in the coordination and implementation of college and non-college events/activities.
• Performs duties assigned in response to college emergencies, as necessary and/or directed.
• Effectively performs in a service environment and follows all county, state, college, and departmental policies and procedures.

Position Specific Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Health and Medical

• CIGNA
  • Cigna Open Access Plus (OAP)
  • Cigna Open Access Plus In Network (OAPIN)
• Kaiser

Prescription Drug Benefits

• For CIGNA Plans - included in Cigna Plan Medical Premiums
• Kaiser - included in Kaiser Medical Premium

Mental Health

Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.

Dental Benefits

• Care First Blue Cross/Blue Shield Regional Traditional
• Care First Blue Cross/Blue Shield Regional Preferred

Vision Benefits

• NVA

Flexible Spending Accounts

• Benefit Strategies Health Spending Account $2,600
• Benefit Strategies Dependent Care (children under 13 and elder care) $5,000

Financial Term Life Insurance:
Met Life

• Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10)
• Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.

Permanent Whole Life Insurance:
Unum

• Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty.
• Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid.

Accidental Death & Dismemberment:
The Hartford

Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of…