DBT Administrative Assistant

Gladstone Psychiatry and Wellness is currently hiring a DBT Administrator to join our practice. Working for Gladstone is a great opportunity for anyone wanting a supportive environment to grow their skills. We value competence/ongoing learning, work-life balance, curiosity/creativity, and inclusivity/acceptance of all identities and bodies. You will be joining a friendly, diverse and wise group of providers with experience levels from recent graduation through decades of experience.

Gladstone has a remarkable longevity of employment - while the practice staff is large, the feeling is like family. We have hybrid work opportunities at our beautiful clinics in Baltimore, Bethesda, Columbia, Hunt Valley, and Frederick, MD. This is a hybrid role and will based remote and out of our Hunt Valley Office located at 11350 McCormick Rd, Executive Building 3, Suite 600, Hunt Valley MD 21031.

We’re seeking a highly organized and proactive DBT Administrative Assistant to support our team with day-to-day operations. The ideal candidate is detail-oriented, a strong communicator, and thrives in a fast-paced environment.

• Manage schedules, appointments, and appointment coding for sessions.
• Accurately completes eligibility and benefits for all therapist's caseloads on a day- to day basis.
• Collects all payments on file and assists DBT Manager in outreach for overdue balances.
• Organize and maintain files, documentation, records, and correspondence.

• Working Insurance knowledge to obtain benefits and eligibility.
• Comfortable with taking payments, processing payment plans, and explaining insurance benefits to clientele.
• Comfortable with outreach communications for quality customer care.
• Strong organizational and multitasking abilities.
• Able to be self sufficient in administrative tasks/duties assigned.