Administrative Assistant

About the role:

The Administrative Assistant is responsible for providing direct administrative and programmatic support to the Executive Director and Program Directors of Intersection of Change's three programs. This position works closely with the directors to support the operation of the organization's community development programming.

Duties:

● Work with the Executive Director to support overall organization work and support the Martha's Place, Jubilee Arts, and Strength to Love II program directors

● Perform a variety of tasks related to the daily operations including but not limited to:

o General correspondence and donor acknowledgement letters

o Create and maintain files on funders, clients, vendors, accounts receivable, etc.

o Prepare and organize records and documents for internal use and external accounting support

o Welcome and assist people at the front desk, answer telephone calls, greet visitors and manage front desk reception

o Meeting support and note taking as needed

o Pick up and sort mail

o Maintain office equipment and supply orders

● Set up meeting rooms and arranges for in-house meetings as needed or assigned

Qualifications:

* High school diploma required; two years of administrative experience in lieu of degree. Bachelor's Degree preferred.

Knowledge:

● Strong computer knowledge including Microsoft Word, Excel, Google Docs, Asana

● Ability to manage websites is a plus

● Experience maintaining databases, records and administrative systems strongly preferred

● Marketing and outreach skills

● Graphic design, such as creating fliers, newsletter or basic visual materials are a plus

Skills and Abilities:

● Ability to multitask and coordinate activities with other staff to meet overall objectives within specified time frames

● Ability to manage and prioritize large volumes of activity and workload

● Possesses strong professional judgement and problem-solving skills, conflict resolution skills strongly preferred

● Consistently achieve accuracy, timeliness, and follow-up on tasks

● Ability to interact positively and compassionately with clients and their families as well as the volunteers, the public, staff, and board

● Excellent verbal and written communication skills including editing and creating original materials

● Strong and accurate keyboarding/data entry skills