Concessions Administrator | Part-Time | CFG Bank Arena

Position Summary

The Concessions Administrator will provide administrative support to the Director of Concessions and the staffing coordinator in the performance of supporting all departments at the venue. Administrative duties may include appointment setting, correspondence, meeting minutes, keeping the director and the operations team organized, creating PowerPoint presentations when needed, basic office supply and equipment maintenance, troubleshooting daily issues that arise in everyday operations, and general clerical duties.

The role also assists in updating training manuals, receiving visitors, sorting and distributing mail and faxes, and handling necessary communications. This role pays an hourly rate of $22.00.

401(k) savings plan, 401(k) matching.

CFG Bank Arena is home to some of the most iconic concerts and shows ever performed live. After a $200+ million renovation, the Baltimore arena has been transformed into a modernized entertainment and hospitality destination. It was recently named the 4th Highest Grossing Venue Worldwide in the 10,001‑15,000 capacity range by Billboard.

• Providing general office/administrative support.
• Providing general office automation/clerical support: copying, faxing, filing, correspondence, and telephone inquiries.
• Maintaining files; ensuring compliance and accuracy in files.
• Reporting safety, policy, or procedural concerns to appropriate management in a timely manner.
• Maintaining open, direct, positive, and objective lines of communication with management.
• Scheduling and coordinating appointments, meetings, and calendars for the director and operations team.
• Managing professional correspondence, including emails, phone calls, and internal communications.
• Preparing and distributing accurate meeting agendas and minutes.
• Developing PowerPoint presentations and other materials as needed for meetings and reports.
• Monitoring and maintaining office supplies and equipment; coordinating repairs or replacements as necessary.
• Troubleshooting and resolving day‑to‑day operational issues in a timely manner.
• Performing a variety of general clerical and administrative support duties.
• Assisting with updating and maintaining training manuals and documentation.
• Greeting and assisting visitors to ensure a professional and welcoming environment.
• Supporting internal and external communications to ensure smooth daily operations.

• High School graduate or equivalent.
• Minimum 1-2+ years of business, general office, and/or accounting experience.
• Knowledge and skill in using computer software, including MS Word, PowerPoint, Excel, and Outlook.
• High attention to detail.
• Ability to work in a fast‑paced environment while handling multiple tasks calmly, professionally, and with flexibility.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to, veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.