Senior HR Administrative Assistant

Senior HR Administrative Assistant (Administrative Officer II) (3235)

Maryland Transit Administration (MTA) is seeking a Senior HR Administrative Assistant to provide primary administrative support to the HR Director and Human Resources leadership team. The role coordinates executive-level administrative functions, office operations, communications, special projects, and customer service activities.

Baltimore City

• Provide high-level administrative support to the HR Director and HR leadership team.
• Manage calendars, meetings, correspondence, and scheduling priorities.
• Prepare presentations, reports, meeting materials, and executive communications.
• Track assignments, action items, and special projects on behalf of the HR Director.
• Coordinate leadership meetings, advisory groups, employee engagement activities, and training events.
• Coordinate daily administrative operations of the HR Office.
• Ensure timely and professional customer service for employees, retirees, applicants, and stakeholders.
• Monitor shared HR mailboxes, phone inquiries, and office workflows.
• Maintain office procedures, forms, records, and administrative systems.
• Coordinate office supply procurement and inventory management.
• Provide day‑to‑day direction and oversight to contractual administrative support personnel.
• Assist with onboarding, training, scheduling, and performance feedback for contractual staff.
• Monitor workload distribution and ensure adequate front‑office coverage.
• Escalate performance concerns and staffing issues to HR leadership as appropriate.
• Support implementation of HR initiatives, automation projects, and operational improvements.
• Maintain project trackers, dashboards, and status reports.
• Assist with workforce advisory groups, manager forums, and HR outreach activities.
• Support special projects and initiatives assigned by the HR Director.

• Associate’s degree; bachelor’s degree preferred.
• Four years of progressively responsible administrative support experience.
• Experience supporting executive-level leaders.
• Experience coordinating office operations and directing support staff.
• Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Strong organizational, communication, customer service, and project coordination skills.

Graduation from an accredited high school or possession of a high school equivalency certificate. Two years’ experience in administrative or professional work. One or more years of experience supervising administrative support staff within a Human Resources or centralized administrative office.

Applicants must be legally authorized to work in the United States. The MTA does not sponsor H‑1B visas.

MTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation, or any other protected status.

Issue Date: 01/05/2026 (Repost 06/08/2026)