Customer Service Administrative Support

Job Opportunity At Fastsigns Baltimore

Fastsigns Baltimore is seeking a highly motivated and organized individual to join our sales team. As Customer Service and Administrative Support (including Sales Support), you will play a crucial role in supporting the day-to-day operations and ensuring the smooth functioning of our company.

Responsibilities:

• Be part of front of house/sales team and assist with customers via phone calls, emails or walk-ins.
• Write up estimates, orders and engage with client communication
• Provide administrative support to the Sales Team, including managing calendars, scheduling meetings, and handling correspondence.
• Assist in preparing reports, presentations, and other documents as needed.
• Conduct research and gather data to support decision-making processes.
• Assist in managing projects, tracking progress, and ensuring deadlines are met.
• Collaborate with various departments to facilitate effective communication and workflow.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.
• Build relationships with employees to further support them over time.

Requirements:

• Proven experience as a CSR and/or administrative assistant or in a similar role.
• Excellent organizational and time management skills.
• Strong attention to detail and ability to multitask effectively.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and ability to adapt to changing priorities.
• Background or knowledge in our industry not required but preferred.

Join our dynamic team and contribute to the success of our company. If you are a proactive and dedicated individual with a passion for relationships and efficiency, we would love to hear from you. To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this position.