Mail Clerk

Mail Clerk

Our client, a health insurance company, is looking for a mail clerk for their Baltimore, MD location.

• Collects, sorts, and distributes mail.
• 30% ships and receives office supplies and materials.
• 25% weighs and prepares shipments.
• 25% operates postage meter.
• 20% picks-up packages inside and outside the office.

• Education level: high school diploma or GED.
• Experience:
  
  1 year clerical experience or mail handling.
• Strong customer service orientation, proficient.
• Ability to recognize, analyze, and solve a variety of problems, proficient.
• Basic computer skills, proficient.
• Excellent communication skills both written and verbal, proficient.
• The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on client programs.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

• Health benefits.
• Referral program.
• Excellent growth and advancement opportunities.

ICONMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.