Operations Coordinator

Operations Coordinator

We are looking for an Operations Coordinator to provide comprehensive administrative, operational, and programmatic support to the National Institute on Drug Abuse (NIDA). This position is a full-time role located in Baltimore, Maryland, with partial telework eligibility.

Responsibilities include:

• Providing high-quality administrative, operational, and program support to enable NIDA to execute its biomedical research mission efficiently.
• Preparing and coordinating administrative documentation including travel, correspondence, reports, and forms.
• Supporting daily office operations, workflow coordination, and timekeeping activities.
• Coordinating meetings, events, and logistics, including virtual platforms, and preparing agendas and meeting materials.
• Producing and maintaining communication products such as websites, newsletters, and internal/external communications.
• Providing personnel and HR support including onboarding, personnel actions, and compliance with HR documentation requirements.
• Maintaining SOPs and guidance documents and providing support on administrative policies.
• Serving as a liaison across program and administrative offices to ensure coordination and communication.
• Maintaining databases, tracking systems, and records; ensuring proper documentation, filing, and retrieval.
• Generating reports, analytical summaries, and data tracking outputs including budget and personnel analysis.
• Processing procurement requests, tracking orders, and maintaining inventory and property records.
• Supporting special projects, research activities, and strategic planning initiatives.
• Analyzing workflows, identifying inefficiencies, and recommending process improvements.
• Supporting committee activities (e.g., IRPAC and ACUC), including documentation and coordination.
• Delivering timely, accurate reporting, invoices, and required program deliverables.

Qualifications include:

• Bachelor's degree.
• A minimum of FIVE (5) years of experience providing administrative or program support services in a Federal or biomedical research environment.
• Experience supporting scientists or staff within an intramural research or biomedical setting.
• Coordination of administrative functions including travel preparation, procurement, and records management.
• Support for HR processes such as onboarding, personnel actions, and trainee integration.
• Preparation of Official Government Travel orders and management of high-volume administrative workflows.
• Management of procurement actions, tracking systems, and operational support functions.
• Ability to manage multiple priorities and perform sensitive administrative duties with accuracy and professionalism.
• Strong communication skills and ability to coordinate across multiple offices and stakeholders.
• Proficiency with Microsoft Office Suite, SharePoint, and federal systems such as Concur or ITAS.
• Ability to work both independently and collaboratively to maintain continuity of operations.
• Must be able to obtain and maintain a Federal or DoD "public trust"; candidates must receive approved adjudication prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred.

Nice to have:

• Experience supporting NIH or HHS programs and administrative environments.
• Familiarity with NIH systems, policies, and procedures.

The annual salary range for this position is $74,000.00-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition…