Concessions Administrator | Part-Time | CFG Bank Arena

Concessions Administrator | Part-Time | CFG Bank Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Concessions Administrator will provide administrative support to the Director of Concessions and the staffing coordinator in the performance of supporting all departments at the venue. Administrative duties may include, but are not limited to, appointment setting, correspondence, meeting minutes, keeping the director and the operations team organized, creating PowerPoint presentations when needed, basic office supply and equipment maintenance, troubleshooting daily issues that arise in everyday operations, and general clerical duties.

Will also assist in the updating of training manuals, receive visitors, sort/distribute mail and faxes, and handle necessary communications.

This role pays an hourly rate of $22.00. Benefits for part-time roles: 401(k) savings plan, 401(k) matching. This position will remain open until July 17th, 2026.

CFG Bank Arena is home to some of the most iconic concerts and shows to ever perform live. Recently, it underwent a massive $200+ million renovation that completely transformed Baltimore's iconic arena into a modernized entertainment and hospitality destination. CFG Bank Arena was just recently named the 4th Highest Grossing Venue Worldwide in venues at 10, capacity by Billboard.

• Providing general office/administrative support.
• Providing general office automation/clerical support: copying, faxing, filing, correspondence, and telephone inquiries.
• Filing maintenance: maintaining files; ensuring compliancy and accuracy in files.
• Safety, policy, or procedural concerns, and any situation that may result in disciplinary action, to appropriate management in a timely and responsible manner.
• Maintain open, direct, positive, and objective lines of communications with management.
• Schedule and coordinate appointments, meetings, and calendars for the director and operations team.
• Manage professional correspondence, including emails, phone calls, and internal communications.
• Prepare and distribute accurate meeting agendas and minutes.
• Develop PowerPoint presentations and other materials as needed for meetings and reports.
• Monitor and maintain office supplies and equipment; coordinate repairs or replacements as necessary.
• Troubleshoot and resolve day-to-day operational issues in a timely manner.
• Perform a variety of general clerical and administrative support duties.
• Assist with updating and maintaining training manuals and documentation.
• Greet and assist visitors, ensuring a professional and welcoming environment.
• Support internal and external communications to ensure smooth daily operations.

• High School graduate or equivalent.
• Minimum 1-2+ years of business, general office, and/or accounting experience.
• Knowledge and skill in using computer software, including MS Word/PowerPoint/Excel/Outlook.
• Ability to adhere to a high level of attention to detail.
• Ability to work in a fast-paced environment while handling multiple tasks calmly, professionally, and with flexibility.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.